HW-M360
FULL MANUAL
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Thank you for purchasing this Samsung product.
To receive more complete service, please register
your product at www.samsung.com/register
ENG - ii
SAFETY INFORMATION
The following also applies to the Wireless
Subwoofer (PS-WM20).
SAFETY WARNINGS
TO REDUCE THE RISK OF ELECTRIC SHOCK, DO
NOT REMOVE THE COVER (OR BACK).
NO USER-SERVICEABLE PARTS ARE INSIDE.
REFER SERVICING TO QUALIFIED SERVICE
PERSONNEL.
CAUTION
RISK OF ELECTRIC SHOCK.
DO NOT OPEN.
The lighting flash and arrowhead within
the triangle indicates that there is
dangerous voltage Inside the product.
The explanation point within the
triangle indicates that there are
important instructions accompanying
the product.
Class II product : This symbol indicates
that a safety connection to electrical
earth (ground) is not required.
AC voltage : Rated voltage marked with
this symbol is AC voltage.
DC voltage : Rated voltage marked with
this symbol is DC voltage.
Caution. Consult Instructions for use :
This symbol instructs the user to consult
the user manual for further safety
related information.
WARNING
To reduce the risk of fire or electric shock, do
not expose this appliance to rain or moisture.
To prevent injury, this apparatus must be
securely attached to the floor/wall in
accordance with the installation instructions.
This product contains chemicals known to the
State of California to cause cancer and birth
defects or other reproductive harm.
CAUTION
Do not expose this apparatus to dripping or
splashing. Do not put objects filled with
liquids, such as vases, on the apparatus.
To turn this apparatus off completely, you
must pull the power plug out of the wall
socket. Consequently, the power plug must
be easily and readily accessible at all times.
FCC NOTE (for U.S.A):
Class B FCC Statement
The included module(s) has been tested and
found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC
Rules. These limits are designed to provide
reasonable protection against harmful
interference in a residential installation. This
equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in
accordance with the instructions, may cause
harmful interference to radio communications.
However, there is no guarantee that interference
will not occur in a particular installation. If this
equipment does cause harmful interference to
radio or television reception, which can be
determined by turning the equipment off and on,
the user is encouraged to try to correct the
interference by one of the following measures:
ENG - iii
Reorienting or relocating the receiving
antenna.
Increasing the separation between the
equipment and receiver.
Connecting the equipment to an outlet that is
on a different circuit than the radio or TV.
Consulting the dealer or an experienced
radio/TV technician for help.
FCC Radiation Exposure Statement :
This equipment complies with FCC radiation
exposure limits set forth for an uncontrolled
environment.
This equipment should be installed and operated
so there is at least 8 inches (20 cm) between the
radiator and your body. This device and its
antenna(s) must not be co-located or operated in
conjunction with any other antenna or
transmitter.
FCC Caution :
Any changes or modifications not expressly
approved by the party responsible for
compliance could void the user's authority to
operate this equipment. This device complies
with Part 15 of the FCC Rules. Operation is
subject to the following two conditions: (1)
This device may not cause harmful
interference, and (2) this device must accept
any interference received, including
interference that may cause undesired
operation.
This product satisfies FCC regulations when
shielded cables and connectors are used to
connect the unit to other equipment. To
prevent electromagnetic interference with
electric appliances, such as radios and
televisions, use shielded cables and
connectors for connections.
Important Safety Instructions
Read these operating instructions carefully
before using the unit. Follow all the safety
instructions listed below. Keep these operating
instructions handy for future reference.
1. Read these instructions.
2. Keep these Instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Clean only with a dry cloth.
7. Do not block any ventilation openings.
Install in accordance with the manufacturer's
instructions.
8. Do not install near any heat sources such as
radiators, heat registers, stoves, or other
apparatus (including amplifiers) that produce
heat.
9. Do not defeat the safety purpose of the
polarized or grounding-type plug.
A polarized plug has two blades with one
wider than the other. A grounding type plug
has two blades and a third grounding prong.
The wide blade or the third prong are
provided for your safety. If the provided plug
does not fit into your outlet, consult an
electrician for replacement of the obsolete
outlet.
10. Protect the power cord from being walked
on or pinched particularly at plugs,
convenience receptacles, and the point
where they exit from the apparatus.
11. Only use attachments/accessories specified
by the manufacturer.
ENG - iv
12. Use only with the cart, stand,
tripod, bracket, or table
specified by the manufacturer,
or sold with the apparatus.
When a cart is used, use caution when
moving the cart/apparatus combination to
avoid injury from tip-over.
13. Unplug this apparatus during lightning
storms or when unused for long periods of
time.
14. Refer all servicing to qualified service
personnel. Servicing is required when the
apparatus has been damaged in any way,
such as when the power-supply cord or plug
is damaged, liquid has been spilled or objects
have fallen into the apparatus, the apparatus
has been exposed to rain or moisture, does
not operate normally, or has been dropped.
PRECAUTIONS
1. Ensure that the AC power supply in your
house complies with the power
requirements listed on the identification
sticker located on the back of your product.
Install your product horizontally, on a
suitable base (furniture), with enough space
around it for ventilation (3~4 inches). Make
sure the ventilation slots are not covered. Do
not place the unit on amplifiers or other
equipment which may become hot. This unit
is designed for continuous use. To fully turn
off the unit, disconnect the AC plug from the
wall outlet. Unplug the unit if you intend to
leave it unused for a long period of time.
2. During thunderstorms, disconnect the AC
plug from the wall outlet. Voltage peaks due
to lightning could damage the unit.
3. Do not expose the unit to direct sunlight or
other heat sources. This could lead to
overheating and cause the unit to
malfunction.
4. Protect the product from moisture (i.e.
vases), and excess heat (e.g. a fireplace) or
equipment creating strong magnetic or
electric fields. Unplug the power cable from
the AC wall socket if the unit malfunctions.
Your product is not intended for industrial
use. It is for personal use only. Condensation
may occur if your product has been stored in
cold temperatures. If transporting the unit
during the winter, wait approximately
2 hours until the unit has reached room
temperature before using.
5. The battery used with this product contains
chemicals that are harmful to the
environment. Do not dispose of the battery
in the general household trash. Do not
expose the battery to excess heat, direct
sunlight, or fire. Do not short circuit,
disassemble, or overheat the battery.
Danger of explosion if the battery is replaced
incorrectly. Replace only with the same or
equivalent type.
ENG - v
ABOUT THIS MANUAL
The user manual has two parts: this simple paper USER MANUAL and a detailed FULL MANUAL you can
download.
USER MANUAL
See this manual for safety instructions, product installation,
components, connections, and product specifications.
FULL MANUAL
You can access the Full Manual on Samsung's on-line customer
support center by scanning the QR code. To see the manual on
your PC or mobile device, download the manual in document
format from the website. (http://www.samsung.com/support)
Design and specifications are subject to change without prior notice.
ENG - vi
CONTENTS
01
Checking the Components
2
Inserting Batteries before using the Remote Control (AA batteries X 2)
------------------------- 2
02
Product Overview
3
Front Panel / Right Side Panel of the Soundbar
------------------------- 3
Bottom Panel of the Soundbar
------------------------- 4
03
Connecting the Soundbar
5
Connecting Electrical Power
------------------------- 5
Connecting the Soundbar to the Subwoofer
------------------------- 6
Automatic connection between the subwoofer and the Soundbar
------------------------- 6
Manually connecting the subwoofer if automatic connection fails
-------------------------
7
04
Connecting to your TV
9
Method 1. Connecting with a Cable
------------------------- 9
Connecting using an Optical Cable
------------------------- 9
Method 2. Connecting Wirelessly
------------------------- 10
Connecting a TV via Bluetooth
------------------------- 10
05
Connecting an External Device
12
Connecting using an Optical or Analog Audio (AUX) Cable
------------------------- 12
06
Connecting a USB
13
07
Connecting a Mobile Device
15
Connecting via Bluetooth
------------------------- 15
Using the Samsung Audio Remote App
------------------------- 18
Installing the Samsung Audio Remote App
------------------------- 18
Launching the Samsung Audio Remote App
------------------------- 18
ENG - vii
08
Using the Remote Control
19
How to Use the Remote Control
------------------------- 19
Adjusting the Soundbar volume with a TV remote control
------------------------- 22
Using the Hidden Buttons
------------------------- 23
Output specifications for the different sound effect modes
------------------------- 23
09
Installing the Wall Mount
24
Installation Precautions
------------------------- 24
Wallmount Components
------------------------- 24
Detaching the Soundbar from the Wall
------------------------- 27
10
Software Update
27
Updating Procedure
------------------------- 28
If UPDATE is not displayed
------------------------- 28
11
Troubleshooting
29
12
License
30
13
Open Source License Notice
30
14
Important Notes About Service
30
15
Specifications and Guide
31
Specifications
------------------------- 31
ENG - 2
01 CHECKING THE COMPONENTS
Surround
VOL
WOOFER
SOUNDBAR
SOUND
MODE
Bluetooth
POWER
Soundbar Main Unit
Subwoofer
Remote Control / Batteries
(AH59-02758A)
1
2
Power Cord (Subwoofer)
(3903-001117)
AC/DC Adapter
(Main Unit)
(BN44-00886A)
Optical Cable
(AH39-00779A)
The power connection steps are labelled (1, 2). For more information about power connections,
see page 5.
For Soundbar wall mounting components, see page 24.
Micro USB to USB adapter Cable is sold separately. To purchase, contact a Samsung Service Center
or Samsung Customer Care.
The appearance of the accessories may differ slightly from the illustrations above.
Inserting Batteries before using the Remote Control (AA batteries X 2)
Slide the battery cover in the direction of the arrow until it is completely removed. Insert 2 AA batteries
(1.5V) oriented so that their polarity is correct. Slide the battery cover back into position.
ENG - 3
02 PRODUCT OVERVIEW
Front Panel / Right Side Panel of the Soundbar


 
Right Side of the Soundbar
Position the product so that the
SAMSUNG logo is located on the top.

Display
Displays the product's status and current mode.

+/- (Volume) Button
Adjusts the volume.
When adjusted, the volume level appears on the Soundbar's front display.

(Power) Button
Turns the power on and off.

(Source) Button
Selects the source input mode.
Input mode
Display
Optical Digital input
D.IN
AUX input
AUX
BLUETOOTH mode
BT
USB mode
USB
To turn on "BT PAIRING" mode, change the source to "BT" mode, and then press and hold the
(Source) button for more than 5 seconds.
When you plug in the AC cord, the power button will begin working in 4 to 6 seconds.
When you turn on this unit, there will be a 4 to 5 second delay before it produces sound.
If you want to enjoy sound only from the Soundbar, you must turn off the TV's speakers in the Audio
Setup menu of your TV. Refer to the owner's manual supplied with your TV.
ENG - 4
Bottom Panel of the Soundbar
USB (5V 0.5A)
AUX IN
DIGITAL AUDIO IN
(OPTICAL)
DC 19V
DIGITAL AUDIO IN
(OPTICAL)
USB (5V 0.5A)
AUX IN
DC 19V





DIGITAL AUDIO IN (OPTICAL)
Connect to the digital (optical) output of an external device.

USB (5V 0.5A)
Connect a USB device here to play music files on the USB device through the Soundbar.

AUX IN
Connect to the Analog output of an external device.

DC 19V (Power Supply In)
Connect the AC/DC power adapter.
When disconnecting the power cable of the AC/DC power adaptor from a wall outlet, pull the plug.
Do not pull the cable.
Do not connect this unit or other components to an AC outlet until all connections between
components are complete.
ENG - 5
03 CONNECTING THE SOUNDBAR
Connecting Electrical Power
Use the power components (1, 2) to connect the units to electrical outlets in the following order:
1.) Subwoofer 2.) Soundbar Main Unit. See the illustrations below.
For more information about the required electrical power and power consumption, refer to the
label attached to the product. (Label : Bottom of the Soundbar Main Unit)
ID SET
POWER
POWER
Rear of Subwoofer
1 Power Cord
Connecting
Electrical Power
DC 19V
DC 19V
Bottom of the
Soundbar Main Unit
DC 19V
(Power Jack)
2 AC/DC Adapter
ENG - 6
Connecting the Soundbar to the Subwoofer
When the subwoofer is connected, you can enjoy rich bass sound.
Automatic connection between the subwoofer and the Soundbar
When you turn the power on after connecting the power cables to the Soundbar and subwoofer, the
subwoofer is automatically connected to the Soundbar.
When auto pairing is complete, the blue indicators at the top of the subwoofer turn on.
LED Indicator Lights on the Top of Subwoofer
LED
Status
Description
Resolution
Blue
On
Successfully connected
(normal operation)
-
Blinking
Recovering the connection
Check if the power cable to the main
Soundbar unit is connected properly or
wait for a while. (If blinking persists, try
manually connecting the subwoofer.
See page 7.)
Red
On
Standby (with the Soundbar
main unit turned off)
Check if the power cable to the main
Soundbar unit is connected properly.
Connection failed
Connect again. See the instructions for
manual connection on page 7.
Red and
blue
Blinking
Malfunction
See the contact information for the
Samsung Service Center in the manual.
ENG - 7
Manually connecting the subwoofer if automatic connection fails
Check before performing the manual connection
Check whether the power cables for the Soundbar and subwoofer are connected properly.
Make sure that the Soundbar is turned on.
1. Press and hold ID SET on the rear of the subwoofer for at least 5 seconds.
The red indicator on the top of the subwoofer turns off and the blue indicator blinks.
ID SET
POWER
ID SET
5 Sec
Rear of the Subwoofer
Top of the Subwoofer
2. Turn off the Soundbar.
3. Press and hold the VOL button on the remote control for at least 5 seconds with the Soundbar
turned off (OFF).
4. The ID SET message appears on the display of the Soundbar for 1.3 seconds, and then disappear.
Sur
rou
nd
SOU
ND
MO
DE
Blue
toot
h
POW
ER
VOL
WO
OFE
R
SO
UN
DB
AR
5 Sec
ID SET
5. When the blue indicator on the subwoofer blinks, turn on the Soundbar's power by pressing
(Power) button on the right side of the main unit or on the remote control.
6. When the connection is successfully established, the blue indicator on the top of the subwoofer
stops blinking and glows continuously.
If the connection process fails, the blue indicator will flash continuously. Go to Step 1 and start again.
NOTES
Do not connect the power cord of this product or your TV to a wall outlet until all connections
between components are complete.
Before moving or installing this product, be sure to turn off the power and disconnect the power
cord.
ENG - 8
If the main unit is powered off, the wireless subwoofer will go into stand-by mode and the
STANDBY LED on the top will be Red after blinking Blue several times.
If you use a device that uses the same frequency (5.8GHz) as the Soundbar near the Soundbar,
interference may cause some sound interruption.
The maximum transmission distance of the wireless signal of the main unit is about 32.8 ft, but may
vary depending on your operating environment. If a steel-concrete or metallic wall is between the
main unit and the wireless subwoofer the system may not operate at all, because the wireless
signal cannot penetrate metal.
PRECAUTIONS
Wireless receiving antennas are built into the wireless subwoofer. Keep the units away from water
and moisture.
For optimal listening performance, make sure that the area around the wireless subwoofer and
Wireless Receiver Module (Sold separately) location is clear of any obstructions.
Expand to true wireless surround sound by connecting the Samsung Wireless Rear Speaker
Kit (SWA-8500S) to your Soundbar (Sold separately). For more information, see the
Samsung Wireless Rear Speaker Kit manual.
ENG - 9
04 CONNECTING TO YOUR TV
Hear TV sound from your Soundbar through wired or wireless connections.
When the Soundbar is connected to a selected Samsung TVs, the Soundbar can be controlled using
the TV's remote control.

When using optical cable, this feature can be supported by 2017 Samsung Smart TVs that
support Bluetooth.

This function also allows you to use the TV menu to adjust the sound field and various settings
as well as the volume and mute.
Method 1. Connecting with a Cable
Connecting using an Optical Cable
DIGITAL AUDIO IN
(OPTICAL)
USB (5V 0.5A)
AUX IN
OPTICAL OUT
Optical Cable
Bottom of the Soundbar
D.IN


Right Side of the Soundbar
1. Connect the DIGITAL AUDIO IN (OPTICAL) jack on the Soundbar to the OPTICAL OUT jack of the TV
with a digital optical cable.
2. Press the
(Source) button on the right side panel or remote control, and then select the "D.IN"
mode.
When the Soundbar is connected to a Samsung smart TV released in 2017 or later, the
Bluetooth POWER function automatically turns on to enable the Soundbar to be controlled with
the TV remote control. (See page 21 for details on Bluetooth POWER.)
ENG - 10
Auto Power Link
Auto Power Link automatically turns on the Soundbar when the TV is turned on.
1. Connect the Soundbar and a TV with a digital optical cable.
2. Press the
(Source) button on the right side panel or on the remote control, and then select
"D.IN".
3. Press the Left button on the remote control for 5 seconds to turn Auto Power
Link on or off.
Auto Power Link is set to ON by default.
(To turn off this function, turn off Auto Power using the Soundbar.)
Depending on the connected device, Auto Power Link may not function.
This function is only available in the "D.IN" mode.
Method 2. Connecting Wirelessly
Connecting a TV via Bluetooth
When a TV is connected using Bluetooth, you can hear stereo sound without the hassle of cabling.
Only one TV can be connected at a time.
The initial connection
1. Press the
(Source) button on the right side panel or on the remote control, and then select
"BT".
2. Change "BT" to "BT PAIRING".
If "BT READY" appears, press and hold the
(Source) button on the right side panel of the
Soundbar or on the remote control for more than 5 seconds to display "BT PAIRING".
3. Select Bluetooth mode on the TV. (For more information, see the TV's manual.)
4. Select "[AV] Samsung Soundbar Mxxx M-Series" from the list on TV's screen.
An available Soundbar is indicated with "Need Pairing" or "Paired" on the TV Bluetooth device list.
To connect to the Soundbar, select the message and establish a connection.
When the TV is connected, [TV Name] "BT" appears on the Soundbar's front display.
5. You can now hear TV sound from the Soundbar.
ENG - 11
If the device fails to connect
If the previously connected Soundbar listing (e.g. "[AV] Samsung Soundbar Mxxx M-Series")
appears in the list, delete it.
In "BT" mode, press and hold the
(Source) button for more than 5 seconds on the right side
panel of the Soundbar or on the remote control to switch to "BT PAIRING" mode.
Then, select "[AV] Samsung Soundbar Mxxx M-Series" from the TV's search list.
What are the BT READY and BT PAIRING statuses?
BT READY : In this mode, you can search for previously connected TVs or connect to the Soundbar
from a previously connected mobile device.
BT PAIRING : In this mode, you can connect to a new device. (While in "BT" mode, press and hold the
(Source) button for more than 5 seconds on the right side of the Soundbar or on the remote
control.)
NOTES
If asked for a PIN code when connecting a Bluetooth device, enter <0000>.
In Bluetooth connection mode, the Bluetooth connection will be lost if the distance between the
Soundbar and the Bluetooth device exceeds 32.8 ft.
The Soundbar automatically turns off after 5 minutes in the Ready state.
The Soundbar may not perform Bluetooth search or connection correctly under the following
circumstances:


If there is a strong electrical field around the Soundbar.

If several Bluetooth devices are simultaneously paired with the Soundbar.

If the Bluetooth device is turned off, not in place, or malfunctions.
Electronic devices may cause radio interference. Devices that generate electromagnetic waves
must be kept away from the Soundbar main unit - e.g., microwaves, wireless LAN devices, etc.
Disconnecting the Soundbar from the TV
Press the
(Source) button on the right side panel or on the remote control and switch to any mode
but "BT".
Disconnecting takes time because the TV must receive a response from the Soundbar.
(The time required may differ, depending on the TV model.)
To cancel automatic Bluetooth connection between the Soundbar and TV, press the
p (Play/Pause) button on the remote control for 5 seconds in "BT READY" status. (Toggle On Off)
ENG - 12
05 CONNECTING AN EXTERNAL DEVICE
Connect to an external device via a wired or wireless network to play the external device's sound
through the Soundbar.
Connecting using an Optical or Analog Audio (AUX) Cable
DIGITAL AUDIO IN
(OPTICAL)
USB (5V 0.5A)
AUX IN
OPTICAL OUT
- AUDIO -
R
L
Optical Cable
Audio (AUX) Cable
(not supplied)
Bottom of the Soundbar


BD / DVD player / Set-top box /
Game console
Right Side of the Soundbar
1 Optical Cable
X Connect DIGITAL AUDIO IN (OPTICAL) on the main unit to the OPTICAL OUT jack of the Source
Device using a digital optical cable.
Y Select "D.IN" mode by pressing the
(Source) button on the right side panel or on the remote
control.
2 Audio (AUX) Cable
X Connect AUX IN (Audio) on the main unit to the AUDIO OUT jack of the Source Device using an
audio cable.
Y Select "AUX" mode by pressing
(Source) button on the right side panel or on the remote
control.
ENG - 13
06 CONNECTING A USB
You can play music files located on USB storage devices through the Soundbar.
Display
USB port
USB (5V 0.5A)
AUX IN
DIGITAL AUDIO IN
(OPTICAL)
DC 19V
USB (5V 0.5A)
Micro USB to
USB adapter Cable
(not supplied)
USB
1. Connect a Micro USB to USB adapter cable with a male USB 2.0 Micro USB plug (Type B) on one
end and a standard female 2.0 USB jack (Type A) on the other end to the micro USB jack on your
Soundbar.
Micro USB to USB adapter Cable is sold separately. To purchase, contact a Samsung Service
Center or Samsung Customer Care.
2. Connect your USB device to the female end of the adapter cable.
3. Press the
(Source) button on the right side panel or on the remote control, and then select
"USB".
4. "USB" appears in the display screen.
5. Play music files from the USB storage device through the Soundbar.
The Soundbar automatically turns off (Auto Power Off) if no USB device has been connected for
more than 5 minutes.
ENG - 14
File Format Type Compatibility list
Extension
Codec
Sampling Rate
Bitrate
*.mp3
MPEG 1 Layer2
16KHz ~ 48KHz
80kbps~320kbps
MPEG 1 Layer3
16KHz ~ 48KHz
80kbps~320kbps
MPEG 2 Layer3
16KHz ~ 48KHz
80kbps~320kbps
MPEG 2.5 Layer3
16KHz ~ 48KHz
80kbps~320kbps
*.wma
Wave_Format_MSAudio1
16KHz ~ 48KHz
56kbps~128kbps
Wave_Format_MSAudio2
16KHz ~ 48KHz
56kbps~128kbps
*.aac
AAC
16KHz ~ 96KHz
48kbps~320kbps
AAC-LC
16KHz ~ 96KHz
128kbps~192kbps
5.1ch 320kbps
HE-AAC
24KHz ~ 96KHz
48kbps~64kbps
5.1ch 160kbps
*.wav
-
16KHz ~ 48KHz
up to 3000kbps
*.ogg
OGG 1.1.0
16KHz ~ 48KHz
50kbps~500kbps
*.flac
FLAC 1.1.0, FLAC 1.2.1
16KHz ~ 96KHz
up to 3000kbps
If there are too many folders and files stored on the USB device, it may take the Soundbar some
time to access and play files.
ENG - 15
07 CONNECTING A MOBILE DEVICE
Connecting via Bluetooth
When a mobile device is connected using Bluetooth, you can hear stereo sound without the hassle of
cabling.
You cannot connect more than one Bluetooth device at a time.
Bluetooth device
The initial connection
1. Press the
(Source) button on the right side panel or on the remote control, and then select
"BT".
2. Change "BT" to "BT PAIRING".
If "BT READY" appears, press and hold the
(Source) button on the right side panel of the
Soundbar or on the remote control for more than 5 seconds to display "BT PAIRING".
3. Select "[AV] Samsung Soundbar Mxxx M-Series" from the list.
When a Soundbar is connected to the Bluetooth device, [Bluetooth Device Name] "BT"
appears in the front display.
4. Play music files from the device, connected via Bluetooth, through the Soundbar.
If the device fails to connect
If the previously connected Soundbar listing (e.g. "[AV] Samsung Soundbar Mxxx M-Series")
appears in the list, delete it.
In "BT" mode, press and hold the
(Source) button for more than 5 seconds on the right side
panel of the Soundbar or on the remote control to switch to "BT PAIRING" mode.
Then, select "[AV] Samsung Soundbar Mxxx M-Series" from the Bluetooth device search list.
ENG - 16
What are the BT READY and BT PAIRING statuses?
BT READY : In this mode, you can search for previously connected TVs or connect to the Soundbar
from a previously connected mobile device.
BT PAIRING : In this mode, you can connect to a new device. (While in "BT" mode, press and hold the
(Source) button for more than 5 seconds on the right side of the Soundbar or on the remote
control.)
NOTES
If asked for a PIN code when connecting a Bluetooth device, enter <0000>.
In Bluetooth connection mode, the Bluetooth connection will be lost if the distance between the
Soundbar and the Bluetooth device exceeds 32.8 ft.
The Soundbar automatically turns off after 5 minutes in the Ready state.
The Soundbar may not perform Bluetooth search or connection correctly under the following
circumstances:


If there is a strong electrical field around the Soundbar.

If several Bluetooth devices are simultaneously paired with the Soundbar.

If the Bluetooth device is turned off, not in place, or malfunctions.
Electronic devices may cause radio interference. Devices that generate electromagnetic waves
must be kept away from the Soundbar main unit - e.g., microwaves, wireless LAN devices, etc.
The Soundbar supports SBC data (44.1kHz, 48kHz).
Connect only to a Bluetooth device that supports the A2DP (AV) function.
You cannot connect the Soundbar to a Bluetooth device that supports only the HF (Hands Free)
function.
Once you have paired the Soundbar to a Bluetooth device, selecting "[AV] Samsung Soundbar
Mxxx M-Series" from the device's scanned devices list will automatically change the Soundbar to
"BT" mode.

Available only if the Soundbar is listed among the Bluetooth device's paired devices.
(The Bluetooth device and the Soundbar must have been previously paired at least once.)
The Soundbar will appear in the Bluetooth device's searched devices list only when the Soundbar is
displaying "BT READY".
Soundbar cannot be paired to another Bluetooth device, while using the Bluetooth function.
Bluetooth POWER On (Bluetooth POWER)
If a previously paired Bluetooth device tries to pair with the Soundbar when the Bluetooth POWER On
function is on and the Soundbar is turned off, the Soundbar turns on automatically.
1. Press the Bluetooth POWER button on the remote while the Soundbar is turned on.
2. "ON-BLUETOOTH POWER" appears on the Soundbar's display.
ENG - 17
Disconnecting the Bluetooth device from a Soundbar
You can disconnect a Bluetooth device from the Soundbar. For instructions, see the Bluetooth device's
user manual.
The Soundbar will be disconnected.
When the Soundbar is disconnected from the Bluetooth device, the Soundbar will display
"BT DISCONNECTED" on the front display.
Disconnecting the Soundbar from the Bluetooth device
Press the
(Source) button on the right side panel or on the remote control, and then change to any
mode except "BT".
Disconnecting takes time because the Bluetooth device must receive a response from the
Soundbar. (Disconnection time may differ, depending on the Bluetooth device)
When the Soundbar is disconnected from the Bluetooth device, the Soundbar will display
"BT DISCONNECTED" on the front display.
NOTES
In Bluetooth connection mode, the Bluetooth connection will be lost if the distance between the
Soundbar and the Bluetooth device exceeds 32.8 ft.
The Soundbar automatically turns off after 5 minutes in the Ready state.
More About Bluetooth
Bluetooth is a technology that enables Bluetooth-compliant devices to interconnect easily with each
other using a short wireless connection.
A Bluetooth device may cause noise or malfunction, depending on usage, if:

A part of your body is in contact with the receiving/transmitting system of the Bluetooth
device or the Soundbar.


It is subject to electrical variation from obstructions caused by a wall, corner, or office partition.

It is exposed to electrical interference from same frequency-band devices including medical
equipment, microwave ovens, and wireless LANs.
Pair the Soundbar with the Bluetooth device while they are close together.
The further the distance between the Soundbar and Bluetooth device, the worse the quality is.
If the distance exceeds the Bluetooth operational range, the connection is lost.
In poor reception areas, the Bluetooth connection may not work properly.
The Bluetooth connection only works when it is close to the unit. The connection will be
automatically cut off if the Bluetooth device is out of range. Even within range, the sound quality
may be degraded by obstacles such as walls or doors.
This wireless device may cause electric interference during its operation.
ENG - 18
Using the Samsung Audio Remote App
Installing the Samsung Audio Remote App
To control the Soundbar with your smart device and the Samsung Audio Remote app, download the
Samsung Audio Remote app from the Google Play store.
Market search : Samsung Audio Remote
Launching the Samsung Audio Remote App
To launch and use the Samsung Audio Remote app, touch the Audio Remote icon on your smart device,
and then follow the directions on the screen.
Samsung
Multiroom
Audio Remote
Audio Remote
The Samsung Audio Remote app is only compatible with Android mobile phones and mobile devices
running Android OS 3.0 or later.
ENG - 19
08 USING THE REMOTE CONTROL
How to Use the Remote Control
Surround
VOL
WOOFER
SOUNDBAR
SOUND
MODE
Bluetooth
POWER











Power
Surround
VOL
WOOFER
SOUND
MODE
Bluetooth
POWER
Turns the Soundbar on and off.

Sound Control
Surround
VOL
WOOFER
SOUND
MODE
Bluetooth
POWER
You can select from TREBLE, BASS, or AUDIO
SYNC.
To control the volume of the treble or bass
sound, select TREBLE or BASS in Sound
Settings, and then adjust the volume
between -6~+6 by using the Up/Down
buttons.
Press and hold the
(Sound Control)
button for about 5 seconds to adjust the
sound for each frequency band. 150Hz,
300Hz, 600Hz, 1.2KHz, 2.5KHz, 5KHz, and
10KHz are selectable (Left/Right) and each
can be adjusted to a setting between
-6 ~ +6 (Up/Down).

If the video and audio between the TV and
your Soundbar are not synchronized, select
AUDIO SYNC in Sound Settings, and then
set audio delay between 0~300 milliseconds
by using the Up/Down buttons. (Except
"USB" mode)
Audio Sync is only supported in some
functions.

Surround
Surround
VOL
WOOFER
SOUND
MODE
Bluetooth
POWER
The Surround Sound function adds depth and a sense of space to sound.
Each time you press this button, ON and OFF alternate.
ON : Play sound over all the speakers.
OFF : You can hear the sound of the original source channel from several speakers.
ENG - 20

SOUND MODE
Surround
VOL
WOOFER
SOUND
MODE
Bluetooth
POWER
You can select the desired sound effect by choosing STANDARD, MUSIC, CLEAR VOICE,
SPORTS, or MOVIE.
Select the "STANDARD" mode if you want to enjoy the original sound.
DRC (Dynamic Range Control)
Lets you apply dynamic range control to Dolby Digital tracks. If you press and hold the
SOUND MODE button while in standby mode, DRC (Dynamic Range Control) turns on
or off. With the DRC turned on, loud sound is reduced. (The sound may be distorted.)

Surround
VOL
WOOFER
SOUND
MODE
Bluetooth
POWER
Source
Press to select a source connected to the Soundbar.
BT PAIRING mode
To turn on "BT PAIRING" mode in "BT" mode, press and hold the
(Source) button
for more than 5 seconds. See page 15 for details.
Auto Power Down Function
The unit turns off automatically in the following situations.

D.IN / BT / USB Mode : If there is no audio signal for 5 minutes.

AUX Mode :


If the Audio (AUX) Cable is disconnected for 5 minutes.


If there is no KEY input for 8 hours when the Audio (AUX) Cable is connected.
(Auto Power Down function can be turned off only in that case.)

To turn off Auto Power Down function, while in "AUX" mode, press and hold the
p button for 5 seconds. "ON-AUTO POWER DOWN" / "OFF-AUTO POWER
DOWN" appears on the display.

Play / Pause
Surround
VOL
WOOFER
SOUND
MODE
Bluetooth
POWER
Press the p button to pause a music file temporarily.
If you press the button again, the music file plays.
ENG - 21

Surround
VOL
WOOFER
SOUND
MODE
Bluetooth
POWER
Up/Down/
Left/Right
Press the indicated areas to select Up/Down/Left/Right.
Press Up/Down/Left/Right on the button to select or set functions.
Repeat
To use the Repeat function in "USB" mode, press the Up button.
Music Skip
Press the Right button to select the next music file. Press the Left button to select
the previous music file.
Auto Power Link
You can turn Auto Power Link on or off.
Auto Power Link is controlled by the Right and Left buttons respectively.

Auto Power Link : If the Soundbar is connected to your TV through a digital
optical cable, the Soundbar can automatically turn on when you turn on your TV.
Press and hold the Left button for 5 seconds to toggle Auto Power Link ON and
OFF.

Auto Power Link is set to ON by default.

Surround
VOL
WOOFER
SOUND
MODE
Bluetooth
POWER
Bluetooth
POWER
Press to turn the Bluetooth POWER or volume restriction function on and off.
Bluetooth POWER function : If the Soundbar is in standby mode and the Bluetooth
POWER function is on, when you turn on a previously connected Bluetooth device,
the Soundbar automatically turns on and connects via Bluetooth to the device.

When the Bluetooth POWER function is on, "ON-BLUETOOTH POWER" appears
on the Soundbar display. To turn off the Bluetooth POWER function, press the
Bluetooth POWER button once. Then "OFF-BLUETOOTH POWER" appears on
the front display.


If the "D.IN" mode is on and the Soundbar is connected to a Samsung smart TV
released in 2017 or later, the Soundbar can be controlled with the TV remote
control. In this mode, you cannot turn off Bluetooth POWER.
Volume restriction function : Because it may damage hearing when the power is
turned on at high volumes, it adjusts the volume to 20 when the set volume is higher
than 20.

The default value for Volume restriction is off. The set volume is maintained
even when the power is turned off.

To change the setting, press the Bluetooth POWER button on the remote
control for 5 seconds. With the volume restriction off, "V FREE" appears on the
front display and with the function on, "V LOCK" appears.
ENG - 22

VOL
WOOFER
WOOFER
Sur
rou
nd
SOU
ND
MO
DE
Blue
toot
h
POW
ER
VOL
WO
OFE
R
SO
UN
DB
AR
Sur
rou
nd
SOU
ND
MO
DE
Blue
toot
h
POW
ER
VOL
WO
OFE
R
SO
UN
DB
AR
O
OFE
R
O
UN
DB
AR
Sur
rou
nd
SOU
ND
MO
DE
Blue
toot
h
POW
ER
VOL
WO
OFE
R
SO
UN
DB
AR
Push the button up or down to adjust the volume of the subwoofer to -12 or -6 to +6.
Pressing the button reverts the subwoofer volume to level 0.

Surround
VOL
WOOFER
SOUND
MODE
Bluetooth
POWER
VOL
Sur
rou
nd
SOU
ND
MO
DE
Blue
toot
h
POW
ER
VOL
WO
OFE
R
SO
UN
DB
AR
Sur
rou
nd
Sur
rou
nd
SOU
ND
MO
DE
Blue
toot
h
POW
ER
VOL
WO
OFE
R
SO
UN
DB
AR
Sur
rou
nd
SOU
ND
MO
DE
Blue
toot
h
POW
ER
VOL
WO
OFE
R
SO
UN
DB
AR
Push the button up or down to adjust the volume.
Mute
Press the VOL button to mute the sound. Press it again to unmute the sound.
Adjusting the Soundbar volume with a TV remote control
Use the TV menu to set the TV speaker on a Samsung TV to external speakers.
(For more information, see the TV's user manual.)
After installing the Soundbar, you can adjust the Soundbar's volume using the IR remote control
that came with a Samsung TV. (If you do not want to use this function, when the Soundbar is on,
press and hold the Surround button for 5 seconds. "OFF-TV REMOTE" appears in the Soundbar's
display and the function turns off.)
To adjust the volume using only the Samsung TV remote control, press and hold the Surround
button for more than 5 seconds until "SAMSUNG-TV REMOTE" appears in the Soundbar display.

Each time the Surround button is held for 5 seconds, the mode switches in the following order:
"SAMSUNG-TV REMOTE" (Default mode) "OFF-TV REMOTE" "ALL-TV REMOTE".
To adjust the Soundbar volume with the remote control that came with a TV made by a third party
manufacturer, turn the Soundbar on, press and hold the Surround button for 5 seconds
("OFF-TV REMOTE" appears on the Soundbar's display), release the Surround button, and then
press and hold the Surround button again for more than 5 seconds. ("ALL-TV REMOTE" appears on
the Soundbar's display.)

This function may not be available, depending on the remote control.

Manufacturers supporting this function:
VIZIO, LG, Sony, Sharp, PHILIPS, PANASONIC, TOSHIBA, GRUNDIG, Hisense, RCA
ENG - 23
Using the Hidden Buttons
Hidden Button
Reference page
Remote Control Button
Function
Surround
TV remote control On/Off
page 22
(Source)
BT Paring
page 15
p (Play / Pause)
Auto Power Down On/Off (AUX mode)
page 20
Initialize (Standby)
page 28
VOL
ID SET (Standby)
page 7
Left
Auto Power Link ON/OFF
page 10
(Sound Control)
7 Band EQ
page 19
SOUND MODE
DRC ON/OFF (Standby)
page 20
Bluetooth POWER
Volume restriction On/Off
page 21
Output specifications for the different sound effect modes
Effect
Input
Output
Except Wireless Rear
Speaker Kit
Include Wireless Rear
Speaker Kit
Surround
Surround
VOL
WOOFER
SOUND
MODE
Bluetooth
POWER
ON
2.0 ch
2.1 ch
4.1 ch
5.1 ch
2.1 ch
4.1 ch
SOUND MODE
Surround
VOL
WOOFER
SOUND
MODE
Bluetooth
POWER
STANDARD
2.0 ch
2.1 ch
4.1 ch
5.1 ch
2.1 ch
4.1 ch
MUSIC
2.0 ch
2.1 ch
4.1 ch
5.1 ch
2.1 ch
4.1 ch
CLEAR VOICE
2.0 ch
2.1 ch
4.1 ch
5.1 ch
2.1 ch
4.1 ch
SPORTS
2.0 ch
2.1 ch
4.1 ch
5.1 ch
2.1 ch
4.1 ch
MOVIE
2.0 ch
2.1 ch
4.1 ch
5.1 ch
2.1 ch
4.1 ch
Samsung Wireless Rear Speaker Kit can be purchased separately. To purchase a Kit, contact the
vendor you purchased the Soundbar from.
ENG - 24
09 INSTALLING THE WALL MOUNT
Installation Precautions
Install on a vertical wall only.
Do not install in a place with high temperature or humidity.
Verify whether the wall is strong enough to support the product's weight. If not, reinforce the wall
or choose another installation point.
Purchase and use the fixing screws or anchors appropriate for the kind of wall you have (plaster
board, iron board, wood, etc.). If possible, fix the support screws into wall studs.
Purchase wall mounting screws according to the type and thickness of the wall you want to mount
the Soundbar on.

Diameter: M5
Length: 1 3/8 inches or longer recommended.
Connect cables from the unit to external devices before you install the Soundbar on the wall.
Make sure the unit is turned off and unplugged before you install it. Otherwise, it may cause an
electric shock.
Wallmount Components
CENTER LINE
A
B
B
A
A-TYPE : 616mm
B-TYPE : 360mm
Wall Mount Guide (AH63-04369A)
Holder-Screw (2 EA)
(AH61-04110A)
Screw (2EA)
(6003-001334)
Bracket-Wall Mount L
(AH61-04106A)
Bracket-Wall Mount R
(AH61-04114A)
ENG - 25
1. Place the Wall Mount Guide against the wall
surface.
The Wall Mount Guide must be level.
If your TV is mounted on the wall, install
the Soundbar at least 2 inches (5 cm)
below the TV.
2 inches or more
2. Align the Paper Template's Center Line with
the center of your TV (if you are mounting
the Soundbar below your TV), and then fix
the Wall Mount Guide to the wall using tape.
If you are not mounting below a TV, place
the Center Line in the center of the
installation area.
Center Line
CENTER LINE
A
B
B
A
A-TYPE : 616mm
B-TYPE : 360mm
3. Push a pen tip or sharpened pencil tip
through the center of the B-TYPE images on
each end of the Guide to mark the holes for
the supporting screws, and then remove the
Wall Mount Guide.
CENTER LINE
A
B
B
A
A-TYPE : 616mm
B-TYPE : 360mm
B
CENTER LINE
4. Using an appropriately sized drill bit, drill a
hole in the wall at each marking.
If the markings do not correspond to the
positions of studs, make sure you insert
appropriate anchors or mollies into the
holes before you insert the support
screws. If you use anchors or mollies,
make sure the holes you drill are large
enough for the anchors or mollies you
use.
5. Push a screw (not supplied) through each
Holder-Screw, and then screw each screw
firmly into a support screw hole.
ENG - 26
6. Use the two Screws (M4 x L12) to attach both
Bracket-Wall Mount L and R to the
Soundbar's bottom.
For a proper fit, make sure to align the
bumps on the Soundbar to the holes on the
brackets.
When assembling, make sure the hanger
part of the Bracket-Wall Mounts are
located behind the rear of the Soundbar.
Rear of Soundbar
Right end of Soundbar
The left and right mounts are different
shapes. Make sure to position them
correctly.
Wall Mount R
Wall Mount L
7. Install the Soundbar with the attached
Bracket-Wall Mounts by hanging the
Bracket-Wall Mounts on the Holder-Screws
on the wall.
Slightly tilt the Soundbar to insert both
Holder-Screw heads into Bracket-Wall
Mount holes. Push the Soundbar in the
direction of the arrow to make sure both sides
are firmly fixed.
ENG - 27
Detaching the Soundbar from
the Wall
1. To separate the Soundbar from the wall
mount, push it in the direction of arrow, tilt it
up slightly, and then pull it away from the
wall as shown.
Do not hang onto the installed unit and avoid
striking or dropping the unit.
Secure the unit firmly to the wall so that it
does not fall off. If the unit falls off, it may
cause an injury or damage the product.
When the unit is installed on a wall, please
make sure that children do not pull any of the
connecting cables, as this may cause it to fall.
For the optimal performance of a wall mount
installation, install the speaker system at
least 2 inches (5 cm) below the TV, if the TV is
mounted on the wall.
For your safety, if you do not mount the unit
on the wall, install it on a secure, flat surface
where it is unlikely to fall.
10 SOFTWARE
UPDATE
Samsung may offer updates for the Soundbar's
system firmware in the future.
USB port
USB (5V 0.5A)
AUX IN
DIGITAL AUDIO IN
(OPTICAL)
DC 19V
USB (5V 0.5A)
Micro USB to
USB adapter Cable
(not supplied)
If an update is offered, you can update the
firmware by connecting a USB device with the
firmware update stored on it to the USB port on
your Soundbar.
For more information about how to download
update files, go to the Samsung Electronics
website at (www.samsung.com Support).
Then, enter or select the model of your Soundbar,
select Software & Apps, and then Downloads.
The option name can vary.
ENG - 28
Updating Procedure
1. Connect a Micro USB to USB adapter cable
with a male USB 2.0 Micro USB plug (Type B)
on one end and a standard female 2.0 USB
jack (Type A) on the other end to the micro
USB jack on your Soundbar.
The Micro USB to USB adapter cable is
sold separately. To purchase, contact a
Samsung Service Center or Samsung
Customer Care.
2. Follow the steps below to download the
product software:
Go to the Samsung website at
(samsung.com) search for the model name
- select the customer support option (the
option name is subject to change)
3. Save the downloaded software to a USB
stick and select "Extract Here" to unzip the
folder.
4. Turn off the Soundbar and connect the USB
stick containing the software update to the
female port on a Micro USB adapter cable.
Connect the cable to the USB port on the
Soundbar.
5. Turn on the Soundbar. Within 3 minutes,
"UPDATE" is displayed and updating begins.
6. When the update finishes, the Soundbar
turns off. Press the p button on the remote
control for 5 seconds. "INIT" appears on the
display and then the Soundbar turns off.
The update is complete.
This product has a DUAL BOOT function.
If the firmware fails to update, you can
update the firmware again.
If UPDATE is not displayed
1. Turn off the Soundbar, disconnect and then
reconnect the USB storage device that
contains the update files to the Soundbar's
USB port.
2. Disconnect the Soundbar's power cord,
reconnect it, and then turn on the Soundbar.
Updating firmware may not work
properly if audio files supported by the
Soundbar are stored in the USB storage
device.
Do not disconnect the power or remove
the USB device while updates are being
applied. The main unit will turn off
automatically after completing the
firmware update.
After update is completed, the user setup
in Soundbar is initialized. We recommend
you write down your settings so that you
can easily reset them after the update.
Note that updating firmware resets the
subwoofer connection too.
If the connection to the subwoofer is not
re-established automatically after the
update, refer to page 6.
If the software update fails, check if the
USB stick is defective.
Mac OS users should use MS-DOS (FAT)
as the USB format.
Updating via USB may not be available,
depending on the USB storage device
manufacturer.
ENG - 29
11 TROUBLESHOOTING
Refer to the table below if this product does not function properly. If the problem you are experiencing
is not listed below or if the instructions below do not help, turn off the product, disconnect the power
cord, and contact Samsung Electronics at 1-800-SAMSUNG (1-800-726-7864).
The unit will not turn on.
Is the power cord plugged into the outlet?
; Connect the power plug to the outlet.
A function does not work when the button is pressed.
Is there static electricity in the air?
; Disconnect the power plug and connect it again.
Sound dropouts occur in BT mode.
; See the Bluetooth connection sections on pages 10 and 15.
Sound is not produced.
Is the Mute function on?
; Press the VOL button to cancel the function.
Is the volume set to minimum?
; Adjust the Volume.
The remote control does not work.
Are the batteries drained?
; Replace with new batteries.
Is the distance between the remote control and Soundbar main unit too far?
; Move the remote control closer to the Soundbar main unit.
The red LED on the subwoofer blinks and the subwoofer is not producing sound.
This issue can occur if the subwoofer is not connected to the Soundbar main unit.
; Try to connect your subwoofer again. (See page 6.)
The subwoofer drones and vibrates noticeably.
Try to adjust the vibration of your subwoofer.
; Push the WOOFER button on your remote control up or down to adjust the subwoofer volume.
(between -12, -6 ~ +6).
ENG - 30
12 LICENSE

Manufactured under license from Dolby
Laboratories. Dolby, Dolby Audio, Pro Logic,
and the double-D symbol are trademarks of
Dolby Laboratories.
For DTS patents, see http://patents.dts.com.
Manufactured under license from DTS
Licensing Limited. DTS, the Symbol, DTS in
combination with the Symbol, and DTS 2.0
Channel are registered trademarks or
trademarks of DTS, Inc. in the United States
and/or other countries. DTS, Inc. All Rights
Reserved.
13 OPEN SOURCE
LICENSE NOTICE
To send inquiries and requests regarding open
sources, contact Samsung via Email
(oss.request@samsung.com).
14 IMPORTANT
NOTES ABOUT
SERVICE
Figures and illustrations in this User Manual
are provided for reference only and may differ
from actual product appearance.
An administration fee may be charged if
either:
a. An engineer is called out to your home at
your request and there is no defect in the
product.
b. You bring the unit to a repair center and
there is no defect in the product.
You will be advised of the amount of the
administration fee before any work is done or
a home visit is made.
If you have a problem with this product, we
strongly recommend you read the
appropriate section of this manual, visit the
Support page for your product at
www.samsung.com, or call Samsung Product
Support (1-800-726-7864) to find an answer
before you contact a service center for a
repair.
ENG - 31
15 SPECIFICATIONS AND GUIDE
Specifications
GENERAL
USB
5V/0.5A
Weight
Soundbar Main Unit
3.3 lbs (1.5kg)
Subwoofer (PS-WM20)
10.1 lbs (4.6kg)
Dimensions
(W x H x D)
Soundbar Main Unit
35.7 x 2.1 x 2.8 inches
(907.5 x 53.5 x 70.5 mm)
Subwoofer (PS-WM20)
7.0 x 13.9 x 11.8 inches
(179.0 x 353.0 x 299.5 mm)
Operating Temperature Range
+41F to +95F (+5C to +35C)
Operating Humidity Range
10 % ~ 75 %
AMPLIFIER
Rated Output
power
Soundbar Main Unit
35W x 2, 6 ohm
Subwoofer (PS-WM20)
130W, 3 ohm
Supported play formats
(DTS 2.0 sound is played in DTS format.)
LPCM 2ch, Dolby Audio
(supporting Dolby Digital), DTS
NOTES
Samsung Electronics Co., Ltd reserves the right to change the specifications without notice.
Weight and dimensions are approximate.
For more information about the power supply and power consumption, refer to the label attached
to the product. (Label : Bottom of the Soundbar Main Unit)
Dispose unwanted electronics through an approved recycler.
To find the nearest recycling location, go to our website: www.samsung.com/recyclingdirect or call
(877) 278 - 0799
LIMITED WARRANTY TO ORIGINAL PURCHASER
This SAMSUNG brand product, as supplied and distributed by SAMSUNG and delivered new, in the original carton to the original
consumer purchaser, is warranted by SAMSUNG against manufacturing defects in materials and workmanship for a limited
warranty period of:
One (1) Year Parts and Labor*
(*90 Days Parts and Labor for Commercial Use)
This limited warranty begins on the original date of purchase, and is valid only on products purchased and used in the
United States. To receive warranty service, the purchaser must contact SAMSUNG for problem determination and
service procedures. Warranty service can only be performed by a SAMSUNG authorized service center. The original
dated bill of sale must be presented upon request as proof of purchase to SAMSUNG or SAMSUNG's authorized service
center. Transportation of the product to and from the service center is the responsibility of the purchaser.
SAMSUNG will repair or replace this product, at our option and at no charge as stipulated herein, with new or
reconditioned parts or products if found to be defective during the limited warranty period specified above.
All replaced parts and products become the property of SAMSUNG and must be returned to SAMSUNG.
Replacement parts and products assume the remaining original warranty, or ninety (90) days, whichever is longer.
SAMSUNG's obligations with respect to software products distributed by SAMSUNG under the SAMSUNG brand
name are set forth in the applicable end user license agreement. Non-SAMSUNG hardware and software products,
if provided, are on an "AS IS" basis.
Non-SAMSUNG manufacturers, suppliers, publishers, and service providers may provide their own warranties.
This limited warranty covers manufacturing defects in materials and workmanship encountered in normal, and
except to the extent otherwise expressly provided for in this statement, noncommercial use of this product, and
shall not apply to the following, including, but not limited to: damage which occurs in shipment; delivery and
installation; applications and uses for which this product was not intended; altered product or serial numbers;
cosmetic damage or exterior finish; accidents, abuse, neglect, fire, water, lightning or other acts of nature; use of
products, equipment, systems, utilities, services, parts, supplies, accessories, applications, installations, repairs,
external wiring or connectors not supplied and authorized by SAMSUNG, or which damage this product or result in
service problems; incorrect electrical line voltage, fluctuations and surges; customer adjustments and failure to
follow operating instructions, cleaning, maintenance and environmental instructions that are covered and
prescribed in the instruction book; product removal or reinstallation; reception problems and distortion related to
noise, echo, interference or other signal transmission and delivery problems. SAMSUNG does not warrant
uninterrupted or error-free operation of the product.
THERE ARE NO EXPRESS WARRANTIES OTHER THAN THOSE LISTED AND DESCRIBED ABOVE, AND NO
WARRANTIES WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, SHALL APPLY AFTER THE EXPRESS WARRANTY
PERIODS STATED ABOVE, AND NO OTHER EXPRESS WARRANTY OR GUARANTY GIVEN BY ANY PERSON, FIRM OR
CORPORATION WITH RESPECT TO THIS PRODUCT SHALL BE BINDING ON SAMSUNG. SAMSUNG SHALL NOT BE
LIABLE FOR LOSS OF REVENUE OR PROFITS, FAILURE TO REALIZE SAVINGS OR OTHER BENEFITS, OR ANY OTHER
SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE, MISUSE OR INABILITY TO USE THIS
PRODUCT, REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF SAMSUNG HAS
BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOR SHALL RECOVERY OF ANY KIND AGAINST
SAMSUNG BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE PRODUCT SOLD BY SAMSUNG AND
CAUSING THE ALLEGED DAMAGE. WITHOUT LIMITING THE FOREGOING, PURCHASER ASSUMES ALL RISK AND
LIABILITY FOR LOSS, DAMAGE OR INJURY TO PURCHASER AND PURCHASER'S PROPERTY AND TO OTHERS AND
THEIR PROPERTY ARISING OUT OF THE USE, MISUSE OR INABILITY TO USE THIS PRODUCT SOLD BY SAMSUNG
NOT CAUSED DIRECTLY BY THE NEGLIGENCE OF SAMSUNG. THIS LIMITED WARRANTY SHALL NOT EXTEND TO
ANYONE OTHER THAN THE ORIGINAL PURCHASER OF THIS PRODUCT, IS NONTRANSFERABLE AND STATES YOUR
EXCLUSIVE REMEDY.
Some states do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of incidental or
consequential damages, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and
you may also have other rights which vary from state to state.
To obtain warranty service, please contact SAMSUNG customer care center.
The benefits of this Limited Warranty extend only to the original purchaser of Samsung products from an authorized
Samsung reseller. THIS LIMITED WARRANTY SHALL NOT APPLY TO ANY SAMSUNG PRODUCTS PURCHASED
FROM UNAUTHORIZED RESELLERS OR RETAILERS, EXCEPT IN STATES WHERE SUCH RESTRICTION MAY BE
PROHIBITED. For a list of Samsung authorized retailers, please go to:
http://www.samsung.com/us/peaceofmind/authorized_resellers.html.
The party responsible for product compliance:
Samsung Electronics Co., LTD.
America QA lab of Samsung
19 Chapin Rd. Building D,
Pine Brook, New Jersey 07058
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Certification model only