Why Mobile Casinos Ask New Players to Verify Their Documents

Why Mobile Casinos Ask New Players to Verify Their Documents, updated 12/4/23, 2:53 PM

If you’ve ever wondered why mobile casinos ask players to get their documents sent in for verification, you’ve come to the right place. The kind of documents required by the verification department at the latest mobile casinos include a proof of address and a proof of ID.

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Why Mobile Casinos Ask New Players to Verify Their Documents
If you’ve ever wondered why mobile casinos ask players to get their documents sent in
for verification, you’ve come to the right place.
When you sign up to a real money gambling site, you must be of legal age in the country
you live in, which tends to be 18 but might be 19 in other parts of the world (e.g., most
Canadian provinces) or 21 (in several US states).
To prevent gambling by underaged persons,
fraudulent activity, and the potential of multiple
accounts being opened by the same person (all of
which were a problem in the early days of online
casinos), a player must get their identification and
proof-of-address documents verified.
Let’s dive straight in to discover more about the
mobile casino verification process, which is
required by law and must be completed by players
so they can gain full access to the products and
services on the iGaming sites they sign up to.
What is an iGaming site?
An iGaming site is a real money gambling website that is legally permitted to accept
wagers from registered members who are of legal age to play. It could be an online
casino, a dedicated poker site, a bingo or lottery site, or an online bookmaker (also often
referred to as an online sportsbook or sports betting site).
Many of today’s best iGaming sites have several of these gambling products under one
roof, meaning you don’t need to go to one website to place sports bets and to another
to play casino games. You can do it all on the same website.
Today’s best iGaming sites tend to be multi-jurisdictional, meaning they have been
through strict vetting processes before being issued with the necessary online gambling
license by more than one of the world’s mid to top-tier licensing authorities.
Examples include the Gibraltar Gambling Commissioner, the Malta Gaming Authority,
and the UK Gambling Commission. They have issued licenses to some of today’s best
iGaming sites.
What is the account verification process at a mobile casino site?
It’s a process to prove that you are who you say you are when you register a new account
at an iGaming site. It used to take up to 48 hours to be completed, but today, most online
casino verification departments get your details/documents verified in a flash (less than
a couple of hours, but in most cases, almost instantly).
The kind of documents required by the verification department at the latest mobile
casinos include a proof of address and a proof of ID. They can be uploaded when logged
into your mobile casino account using the file attachment feature in the live chat support
feature or in a section usually found in the ‘my account’ area.
It’s easy to do, but most players aren’t aware that they have to do it or are simply
annoyed that they have to do it. There is no way of avoiding it. If you don’t complete the
verification process, you won’t be able to deposit, play or withdraw.
As soon as it’s completed, any temporary restrictions placed on your account should
now be lifted, and there will be no more interruptions. The types of documents that are
generally accepted are the following:
● Proof of identification – must be a scanned colour copy of something like your
driving license, passport, or national ID card. Ensure the document is valid (i.e.,
not expired or out of date) and not blurry or missing information. Sometimes,
mobile casino operators in certain jurisdictions may even require you to hold the
ID up in front of you and send in a picture of you holding it
● Proof of address – must be a scanned copy of something like a bank/mortgage
statement, mobile phone bill, electricity or gas bill. Ensure it clearly shows your
name and current address (the address you supplied the casino with during the
sign-up process). Also, make sure the document is less than three months old, or
it will be rejected, prolonging the verification process
Things you can do to speed up the verification process
The best thing to do would be to get these documents ready and stored locally on your
Windows, iOS or Android smartphone or tablet device before you sign up to a mobile
casino. It can save a great deal of time, and you can upload the documents as soon as
your new mobile casino account has been activated.
Conclusion
Some players get annoyed that they must complete the verification process, but it must
be done. You wouldn’t want someone stealing your ID and signing up to a real money
gambling site.
These security measures prevent this from happening. As mentioned, they also prevent
multiple accounts from being opened by the same player, and they prevent underage
gambling and other fraudulent activity from occurring.