TURNKEY CASE STUDY - SUNTRUST

TURNKEY CASE STUDY - SUNTRUST, updated 1/7/16, 10:57 PM

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Leading financial company invests inscriptless testing, broadening test coverageto validate more business-critical processes.

TurnKey Solutions helps drive testing efficiency, accuracyand extensibility.

About Jack Berlin

Founded Accusoft (Pegasus Imaging) in 1991 and has been CEO ever since.

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Advanced application testing and QA automation is key to delivering higher levels of
quality and efficiency. Companies need to know that core business systems will continue
to operate when new features and services are implemented. And when you’re talking
about a large financial organization that manages over 600 applications—all in various
states of evolution and iteration—anything not continuously validated represents a
potential recipe for disaster.
Understanding the business role of application validation
As one of the leading financial holding companies in North America, this organization serves a broad range of retail, business
and institutional clients and is entrusted with some of their most sensitive business data. Poorly performing business applications
are unacceptable, and a seemingly simple mistake could cause immeasurable damage to the company’s carefully curated
reputation.
Because application testing was so fundamentally important to their business model, the company found it imperative to sharpen
their focus on software quality assurance (QA) in an effort to accelerate delivery of business-critical applications. For end-to-end
testing, it depended on the highly effective HP ALM platform. Lack of sufficient resources and tight time constraints meant that
the company was constantly struggling to keep up with the pace, volume and sheer velocity of new software introduction.
Taking automated testing to new levels
Over the years, the company had built up an extensive library of custom HP QuickTest Professional (QTP) test assets. And while
these went a long way towards achieving some level of testing efficiency and helped the organization reuse many test compo-
nents for cross-platform business validation, it still wasn’t enough to meet their extensive automation needs.
Their test automation tools still required a considerable amount of manual interaction. Developing scripts was essentially a
manual process that also required specialized skills and access to the people who understood the application and the business
processes. They also had to deal with the ongoing challenge of maintaining and updating the script libraries. In the end, the
financial company was ultimately limited to only automating around 30% of their core business application testing.
They needed a new tool capable of automating more aspects of their QA strategy and
enabling continuous testing to allow them to respond more quickly to change. The
company wanted to empower users with drag-and-drop simplicity, putting testing into the
hands of business users, business analysts and test experts alike. They also required
that the new solution fully and seamlessly integrate with their existing HP ALM software
to protect their long-term investment.
TurnKey Solutions—the obvious choice for scriptless automation
After some exploration and consultation both internally and with their existing partners,
the company discovered that HP had a trusted relationship with a premier test automa-
tion partner—TurnKey Solutions. Not only was TurnKey’s technology designed from the
ground up to fully integrate with HP ALM, but it also featured the opportunity to integrate
advanced accelerators capable of adding considerable value to the testing environment.
The financial firm immediately initiated a process to validate the TurnKey solution and
the results were clear. To start, TurnKey’s Scriptless Test Automation firmly established
that it was fully compatible with the organization’s software quality requirements. And
after just two weeks of analysis, it was determined that TurnKey could help achieve a
40% reduction in time and cost when creating and maintaining tests. With that sort of
performance potential, the company continued to work with TurnKey to develop a
one-year strategic roadmap designed to ensure the project’s success. They initially
implemented TurnKey into three business units—Online Banking for Small Businesses,
Mortgage, and Digital—to drive high rates of automation.
Extending testing capabilities across the enterprise
TurnKey’s Scriptless Test Automation software provides an all-in-one solution that
actually extends the functionality and value of the HP QA platform. In the company’s
case, they engaged TurnKey through an enterprise license of the cFactory Scriptless
Testing software and the Oracle Accelerator for Oracle EBS 11.
Turnkey’s Oracle Accelerator features extensive pre-built content for most common
Oracle EBS modules, enabling them to hit the ground running and immediately derive
significant value from the TurnKey solution. Users could leverage Oracle test compo-
nents out-of-the-box in many situations, and easily create customization when necessary
to adapt to their unique business requirements.
The cFactory software extended the TurnKey solution far beyond Oracle EBS 11
capabilities, helping to create a broad range of tests for a variety of core business
functions. In fact, the organization was able to leverage cFactory’s data-driven engine to
ensure that a single master test case could literally cover hundreds of different
processes and scenarios for a particular application. The data-driven approach dove-
tailed neatly into their “Less is More” approach to drive greater coverage with fewer test
cases. For example, the Mortgage Test Team usually attempted to execute through
40,000 test cases each time the vendor delivered a new code drop. With TurnKey, they
were able to significantly reduce the number of test cases, while still maintaining the test
coverage needed. And TurnKey’s dedicated services team was available to help in
creating test scenarios that proved particularly challenging, helping them establish the
extensibility necessary to efficiently validate these complex application environments.
Greater testing automation, efficiency and quality
The combination of HP ALM, HP QC and Turnkey Scriptless Testing has resulted in
significant benefits. The Former Group VP – Test Services indicated that the benefits to
the business have been far-reaching, “Next-generation automation capabilities have
represented a huge increase in the speed and quality of automated testing.” He contin-
ued, “Many of enterprise systems tend to be in a constant state of evolution and change,
and TurnKey’s software has proven extremely valuable in its ability to support the high
volumes of regression testing required.”
The user-friendly and intuitive functionality of the TurnKey software has also been
extremely valuable to the QA testing team, enabling them to easily build and maintain
functional tests with no requirements for technical scripting or coding. cFactory
auto-maintenance features helped the company keep test cases up-to-date, allowing
them to respond more quickly to change while more effectively leveraging current test
assets.
Faster delivery of higher quality applications at lower cost and risk
The extension of testing capabilities and increased efficiency has enabled the company
to both accelerate testing and cover a broader range of business scenarios. They were
able to achieve greater test coverage, and significantly reduced both test preparation
time for new function and maintenance of automation artifacts. The company can now
deliver high-quality business-critical and customer-facing applications that are fully tested
to deliver proven performance. Additionally, their QA testing team is now able to take full
advantage of the organization’s significant investment in the HP ALM platform to
increase the holistic value they are able to drive across the enterprise.
TurnKey Solutions • 143 Union Blvd., Ste. 1020, Lakewood, CO 80228 • 303.325.2648 • www.turnkeysolutions.com
Leading financial company invests in
scriptless testing, broadening test coverage
to validate more business-critical processes
TurnKey Solutions helps drive testing efficiency, accuracy
and extensibility
T U R N K E Y C A S E S T U D Y
Understanding the business role of application validation
As one of the leading financial holding companies in North America, this organization serves a broad range of retail, business
and institutional clients and is entrusted with some of their most sensitive business data. Poorly performing business applications
are unacceptable, and a seemingly simple mistake could cause immeasurable damage to the company’s carefully curated
reputation.
Because application testing was so fundamentally important to their business model, the company found it imperative to sharpen
their focus on software quality assurance (QA) in an effort to accelerate delivery of business-critical applications. For end-to-end
testing, it depended on the highly effective HP ALM platform. Lack of sufficient resources and tight time constraints meant that
the company was constantly struggling to keep up with the pace, volume and sheer velocity of new software introduction.
Taking automated testing to new levels
Over the years, the company had built up an extensive library of custom HP QuickTest Professional (QTP) test assets. And while
these went a long way towards achieving some level of testing efficiency and helped the organization reuse many test compo-
nents for cross-platform business validation, it still wasn’t enough to meet their extensive automation needs.
Their test automation tools still required a considerable amount of manual interaction. Developing scripts was essentially a
manual process that also required specialized skills and access to the people who understood the application and the business
processes. They also had to deal with the ongoing challenge of maintaining and updating the script libraries. In the end, the
financial company was ultimately limited to only automating around 30% of their core business application testing.
They needed a new tool capable of automating more aspects of their QA strategy and
enabling continuous testing to allow them to respond more quickly to change. The
company wanted to empower users with drag-and-drop simplicity, putting testing into the
hands of business users, business analysts and test experts alike. They also required
that the new solution fully and seamlessly integrate with their existing HP ALM software
to protect their long-term investment.
TurnKey Solutions—the obvious choice for scriptless automation
After some exploration and consultation both internally and with their existing partners,
the company discovered that HP had a trusted relationship with a premier test automa-
tion partner—TurnKey Solutions. Not only was TurnKey’s technology designed from the
ground up to fully integrate with HP ALM, but it also featured the opportunity to integrate
advanced accelerators capable of adding considerable value to the testing environment.
The financial firm immediately initiated a process to validate the TurnKey solution and
the results were clear. To start, TurnKey’s Scriptless Test Automation firmly established
that it was fully compatible with the organization’s software quality requirements. And
after just two weeks of analysis, it was determined that TurnKey could help achieve a
40% reduction in time and cost when creating and maintaining tests. With that sort of
performance potential, the company continued to work with TurnKey to develop a
one-year strategic roadmap designed to ensure the project’s success. They initially
implemented TurnKey into three business units—Online Banking for Small Businesses,
Mortgage, and Digital—to drive high rates of automation.
Extending testing capabilities across the enterprise
TurnKey’s Scriptless Test Automation software provides an all-in-one solution that
actually extends the functionality and value of the HP QA platform. In the company’s
case, they engaged TurnKey through an enterprise license of the cFactory Scriptless
Testing software and the Oracle Accelerator for Oracle EBS 11.
Turnkey’s Oracle Accelerator features extensive pre-built content for most common
Oracle EBS modules, enabling them to hit the ground running and immediately derive
significant value from the TurnKey solution. Users could leverage Oracle test compo-
nents out-of-the-box in many situations, and easily create customization when necessary
to adapt to their unique business requirements.
The cFactory software extended the TurnKey solution far beyond Oracle EBS 11
capabilities, helping to create a broad range of tests for a variety of core business
functions. In fact, the organization was able to leverage cFactory’s data-driven engine to
ensure that a single master test case could literally cover hundreds of different
processes and scenarios for a particular application. The data-driven approach dove-
tailed neatly into their “Less is More” approach to drive greater coverage with fewer test
cases. For example, the Mortgage Test Team usually attempted to execute through
40,000 test cases each time the vendor delivered a new code drop. With TurnKey, they
were able to significantly reduce the number of test cases, while still maintaining the test
coverage needed. And TurnKey’s dedicated services team was available to help in
creating test scenarios that proved particularly challenging, helping them establish the
extensibility necessary to efficiently validate these complex application environments.
Greater testing automation, efficiency and quality
The combination of HP ALM, HP QC and Turnkey Scriptless Testing has resulted in
significant benefits. The Former Group VP – Test Services indicated that the benefits to
the business have been far-reaching, “Next-generation automation capabilities have
represented a huge increase in the speed and quality of automated testing.” He contin-
ued, “Many of enterprise systems tend to be in a constant state of evolution and change,
and TurnKey’s software has proven extremely valuable in its ability to support the high
volumes of regression testing required.”
The user-friendly and intuitive functionality of the TurnKey software has also been
extremely valuable to the QA testing team, enabling them to easily build and maintain
functional tests with no requirements for technical scripting or coding. cFactory
auto-maintenance features helped the company keep test cases up-to-date, allowing
them to respond more quickly to change while more effectively leveraging current test
assets.
Faster delivery of higher quality applications at lower cost and risk
The extension of testing capabilities and increased efficiency has enabled the company
to both accelerate testing and cover a broader range of business scenarios. They were
able to achieve greater test coverage, and significantly reduced both test preparation
time for new function and maintenance of automation artifacts. The company can now
deliver high-quality business-critical and customer-facing applications that are fully tested
to deliver proven performance. Additionally, their QA testing team is now able to take full
advantage of the organization’s significant investment in the HP ALM platform to
increase the holistic value they are able to drive across the enterprise.
Challenge:
A leading financial organization needed
an automation platform that would allow
it to optimize its current IT infrastructure
while expanding test coverage to
minimize business risk. The company
implemented a progressive automation
framework driving towards first time
validation via automation. The idea was
to deliver compounding value in script
re-use over time, from build-to-build and
code drop-to-code drop. Traditionally,
instability of code using traditional
methods led to higher script mainte-
nance costs. They needed a scriptless
testing automation solution that would
streamline testing and accelerate
delivery of Oracle EBS 11 and other
applications across the enterprise.
Solution:
The company already had existing
investments in HP Application Lifecycle
Management (ALM) software. They
chose to extend their testing capabilities
and further empower their internal QA
testing team by enhancing their existing
HP solution with TurnKey cFactory
software and Oracle Accelerator.
Benefits:
• Drove a 5x reduction in the time
and effort required to maintain
automated tests.
• Significantly expanded test
coverage by enabling non-technical
business users, business analysts,
and test experts to leverage a more
intelligent, data-driven approach to
automation.
• Achieved more agile, efficient
delivery of higher quality applica-
tions, meeting the demands of their
business while leveraging their
existing HP ALM investment.
TurnKey Solutions • 143 Union Blvd., Ste. 1020, Lakewood, CO 80228 • 303.325.2648 • www.turnkeysolutions.com
Understanding the business role of application validation
As one of the leading financial holding companies in North America, this organization serves a broad range of retail, business
and institutional clients and is entrusted with some of their most sensitive business data. Poorly performing business applications
are unacceptable, and a seemingly simple mistake could cause immeasurable damage to the company’s carefully curated
reputation.
Because application testing was so fundamentally important to their business model, the company found it imperative to sharpen
their focus on software quality assurance (QA) in an effort to accelerate delivery of business-critical applications. For end-to-end
testing, it depended on the highly effective HP ALM platform. Lack of sufficient resources and tight time constraints meant that
the company was constantly struggling to keep up with the pace, volume and sheer velocity of new software introduction.
Taking automated testing to new levels
Over the years, the company had built up an extensive library of custom HP QuickTest Professional (QTP) test assets. And while
these went a long way towards achieving some level of testing efficiency and helped the organization reuse many test compo-
nents for cross-platform business validation, it still wasn’t enough to meet their extensive automation needs.
Their test automation tools still required a considerable amount of manual interaction. Developing scripts was essentially a
manual process that also required specialized skills and access to the people who understood the application and the business
processes. They also had to deal with the ongoing challenge of maintaining and updating the script libraries. In the end, the
financial company was ultimately limited to only automating around 30% of their core business application testing.
They needed a new tool capable of automating more aspects of their QA strategy and
enabling continuous testing to allow them to respond more quickly to change. The
company wanted to empower users with drag-and-drop simplicity, putting testing into the
hands of business users, business analysts and test experts alike. They also required
that the new solution fully and seamlessly integrate with their existing HP ALM software
to protect their long-term investment.
TurnKey Solutions—the obvious choice for scriptless automation
After some exploration and consultation both internally and with their existing partners,
the company discovered that HP had a trusted relationship with a premier test automa-
tion partner—TurnKey Solutions. Not only was TurnKey’s technology designed from the
ground up to fully integrate with HP ALM, but it also featured the opportunity to integrate
advanced accelerators capable of adding considerable value to the testing environment.
The financial firm immediately initiated a process to validate the TurnKey solution and
the results were clear. To start, TurnKey’s Scriptless Test Automation firmly established
that it was fully compatible with the organization’s software quality requirements. And
after just two weeks of analysis, it was determined that TurnKey could help achieve a
40% reduction in time and cost when creating and maintaining tests. With that sort of
performance potential, the company continued to work with TurnKey to develop a
one-year strategic roadmap designed to ensure the project’s success. They initially
implemented TurnKey into three business units—Online Banking for Small Businesses,
Mortgage, and Digital—to drive high rates of automation.
Extending testing capabilities across the enterprise
TurnKey’s Scriptless Test Automation software provides an all-in-one solution that
actually extends the functionality and value of the HP QA platform. In the company’s
case, they engaged TurnKey through an enterprise license of the cFactory Scriptless
Testing software and the Oracle Accelerator for Oracle EBS 11.
Turnkey’s Oracle Accelerator features extensive pre-built content for most common
Oracle EBS modules, enabling them to hit the ground running and immediately derive
significant value from the TurnKey solution. Users could leverage Oracle test compo-
nents out-of-the-box in many situations, and easily create customization when necessary
to adapt to their unique business requirements.
The cFactory software extended the TurnKey solution far beyond Oracle EBS 11
capabilities, helping to create a broad range of tests for a variety of core business
functions. In fact, the organization was able to leverage cFactory’s data-driven engine to
ensure that a single master test case could literally cover hundreds of different
processes and scenarios for a particular application. The data-driven approach dove-
tailed neatly into their “Less is More” approach to drive greater coverage with fewer test
cases. For example, the Mortgage Test Team usually attempted to execute through
40,000 test cases each time the vendor delivered a new code drop. With TurnKey, they
were able to significantly reduce the number of test cases, while still maintaining the test
coverage needed. And TurnKey’s dedicated services team was available to help in
creating test scenarios that proved particularly challenging, helping them establish the
extensibility necessary to efficiently validate these complex application environments.
Greater testing automation, efficiency and quality
The combination of HP ALM, HP QC and Turnkey Scriptless Testing has resulted in
significant benefits. The Former Group VP – Test Services indicated that the benefits to
the business have been far-reaching, “Next-generation automation capabilities have
represented a huge increase in the speed and quality of automated testing.” He contin-
ued, “Many of enterprise systems tend to be in a constant state of evolution and change,
and TurnKey’s software has proven extremely valuable in its ability to support the high
volumes of regression testing required.”
The user-friendly and intuitive functionality of the TurnKey software has also been
extremely valuable to the QA testing team, enabling them to easily build and maintain
functional tests with no requirements for technical scripting or coding. cFactory
auto-maintenance features helped the company keep test cases up-to-date, allowing
them to respond more quickly to change while more effectively leveraging current test
assets.
Faster delivery of higher quality applications at lower cost and risk
The extension of testing capabilities and increased efficiency has enabled the company
to both accelerate testing and cover a broader range of business scenarios. They were
able to achieve greater test coverage, and significantly reduced both test preparation
time for new function and maintenance of automation artifacts. The company can now
deliver high-quality business-critical and customer-facing applications that are fully tested
to deliver proven performance. Additionally, their QA testing team is now able to take full
advantage of the organization’s significant investment in the HP ALM platform to
increase the holistic value they are able to drive across the enterprise.
About TurnKey
TurnKey Solutions is HP’s exclusive partner for scriptless test automation. Our solutions transform the HP Application Lifecycle Management (ALM) platform
giving customers a highly dynamic, easy-to-use and cost-effective test automation solution. With over 10 years of technology integration and development, the
teams have worked together to deliver industry leading solutions that help midsized companies and global enterprises accelerate time to market, lower costs
and increase the quality and performance of their enterprise applications.

To schedule a live demo contact us at sales@turnkeysolutions.com
For more information on TurnKey Solutions and its products, visit www.turnkeysolutions.com

©2015 TurnKey Solutions Corp. cFactory is a trademark of TurnKey Solutions Corp. All other trademarks are the property of their respective owners.
TurnKey Solutions • 143 Union Blvd., Ste. 1020, Lakewood, CO 80228 • 303.325.2648 • www.turnkeysolutions.com