How a Missing Billing Code Left a Dallas Family with Unpaid Medical Bills

How a Missing Billing Code Left a Dallas Family with Unpaid Medical Bills, updated 10/29/24, 2:01 PM

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A family faced significant medical expenses after their insurance denied coverage for a teen athlete's surgery, citing a missing medical billing code. Despite appeals, the family was left to pay the bills out of pocket. Insurance4Dallas City: Dallas Address: 4516 Lovers Lane Website: https://insurance4dallas.com/health-insurance-companies-in-texas/ Phone: +1-972-219-6004

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Group Health Insurance Dallas TX Denies Teen’s
Surgery Due to Missing Billing Code
Group Health Insurance Dallas TX left a family in
financial distress when their athlete child needed
surgery after a sports injury
The insurer denied coverage,
citing a lack of a specific billing
code for the procedure
Despite severe pain and doctor recommendations, the family had to pay out of pocket,
resorting to credit cards
The surgery was done in hopes of future
reimbursement, but only a fraction of the expenses
were covered by the insurer
The situation highlighted gaps in coverage even with
trusted providers such as Dallas Small Business Health
Insurance
Confusion and delays in reimbursement persisted due to the missing billing code, causing ongoing
challenges for the family post-surgery

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dallas-tx/