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7 Benefits of Going Paperless at Your Auto Dealership
Why Car Dealerships Should Go Paperless
Ever since the COVID-19 pandemic (if not earlier), many companies
have been rethinking how they do business. With sudden lockdowns
and travel restrictions, it became clearer than
ever that having a digital strategy is important.
This is especially true for car dealerships. Auto
sales require a notorious amount of paperwork
including bills of sale, disclosure forms, vehicle
inspection reports, insurance forms, financing
documents, and more.
As a dealership, organizing and keeping all of
these documents can get messy and takes a lot of time. So
transitioning to a paperless system brings enormous benefits.
Here are some of the top advantages of going paperless:
1. More space
Going paperless frees up space. Instead of letting documents pile up
at your business, you can store them in the cloud where they don’t
take up any physical room at all.
This also eliminates the risk of losing
important files or not knowing where to
find them since files stored in the cloud
can be easily organized and searched.
If you want to move beyond clunky file
cabinets and dusty stacks of paper that
take up valuable real estate at your car
dealership, digital files are the way to go.
2. Disaster prevention
Another benefit of going paperless is the damage from potential
accidents and natural disasters you can avoid. For example, a fire or
a flood could ruin your paper documents. But if they’re digitized and
stored in the cloud, you can easily recover them.
Why risk putting your and your customer’s data at risk when you
don’t have to?
3. Data security
On a similar note, digital document management helps protect your
customer’s data from security threats. As cyber crime becomes
increasingly prevalent, data security is more important than ever.
By using trusted document management software with end-to-end
encryption capabilities, you can keep data safe and compliant with
regulations such as General Data Protection Regulation (GDPR), the
California Consumer Privacy Act (CCPA), and the Gramm-Leach-Bliley
Act (GBA).
Storing customer data is a big responsibility, and paperless systems
help you keep everything in one place.
4. Accessibility
At times, you may need to access a file on short notice or
unexpectedly. Digging through reams of paperwork to find what you
need can be time-consuming and frustrating for you and clients. A
central online document management platform can make it easier to
access files quickly.
5. Data insights
An often overlooked benefit of digitizing documents is the data you
can extract from them. Trained data analysts can mine historical
data—data that would otherwise go unused—to extract valuable
insights for improving your business.
6. Streamlined workflows
Going paperless can also help you streamline workflows. It eliminates
manual document management processes that often lead to costly
human errors.
Common features of a paperless system include seamless document
storage, sharing, and editing. In addition you may more easily control
data access and track documents.
According to Tiger Okeley at Oak Motors, “Digital document
management has helped us create more efficient workflows so we can
serve our customers better. They spend less time standing at the
counter, waiting for us to find something.”
7. Improved customer service
Finally, going paperless can improve the customer experience. How?
By reducing document processing wait times and helping you close
deals faster. This can help you improve your customer service, which
in turn, will help you stand out from competitors.
The bottom line
At the end of the day, going paperless is a major transition. Take
your time but start today. It’ll pay for itself many times over in the
long run.
Why Car Dealerships Should Go Paperless
Ever since the COVID-19 pandemic (if not earlier), many companies
have been rethinking how they do business. With sudden lockdowns
and travel restrictions, it became clearer than
ever that having a digital strategy is important.
This is especially true for car dealerships. Auto
sales require a notorious amount of paperwork
including bills of sale, disclosure forms, vehicle
inspection reports, insurance forms, financing
documents, and more.
As a dealership, organizing and keeping all of
these documents can get messy and takes a lot of time. So
transitioning to a paperless system brings enormous benefits.
Here are some of the top advantages of going paperless:
1. More space
Going paperless frees up space. Instead of letting documents pile up
at your business, you can store them in the cloud where they don’t
take up any physical room at all.
This also eliminates the risk of losing
important files or not knowing where to
find them since files stored in the cloud
can be easily organized and searched.
If you want to move beyond clunky file
cabinets and dusty stacks of paper that
take up valuable real estate at your car
dealership, digital files are the way to go.
2. Disaster prevention
Another benefit of going paperless is the damage from potential
accidents and natural disasters you can avoid. For example, a fire or
a flood could ruin your paper documents. But if they’re digitized and
stored in the cloud, you can easily recover them.
Why risk putting your and your customer’s data at risk when you
don’t have to?
3. Data security
On a similar note, digital document management helps protect your
customer’s data from security threats. As cyber crime becomes
increasingly prevalent, data security is more important than ever.
By using trusted document management software with end-to-end
encryption capabilities, you can keep data safe and compliant with
regulations such as General Data Protection Regulation (GDPR), the
California Consumer Privacy Act (CCPA), and the Gramm-Leach-Bliley
Act (GBA).
Storing customer data is a big responsibility, and paperless systems
help you keep everything in one place.
4. Accessibility
At times, you may need to access a file on short notice or
unexpectedly. Digging through reams of paperwork to find what you
need can be time-consuming and frustrating for you and clients. A
central online document management platform can make it easier to
access files quickly.
5. Data insights
An often overlooked benefit of digitizing documents is the data you
can extract from them. Trained data analysts can mine historical
data—data that would otherwise go unused—to extract valuable
insights for improving your business.
6. Streamlined workflows
Going paperless can also help you streamline workflows. It eliminates
manual document management processes that often lead to costly
human errors.
Common features of a paperless system include seamless document
storage, sharing, and editing. In addition you may more easily control
data access and track documents.
According to Tiger Okeley at Oak Motors, “Digital document
management has helped us create more efficient workflows so we can
serve our customers better. They spend less time standing at the
counter, waiting for us to find something.”
7. Improved customer service
Finally, going paperless can improve the customer experience. How?
By reducing document processing wait times and helping you close
deals faster. This can help you improve your customer service, which
in turn, will help you stand out from competitors.
The bottom line
At the end of the day, going paperless is a major transition. Take
your time but start today. It’ll pay for itself many times over in the
long run.