B2B Content Marketing 2016 Benchmarks, budgets and trends - North America

B2B Content Marketing 2016 Benchmarks, budgets and trends - North America , updated 11/6/16, 1:36 PM

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Read on to learn about the state of content marketing in B2B organizations today and how the most effective marketers stand out. For access to tools to help you become more successful at content marketing, see the back of this report for ways to get in touch.

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2016 Benchmarks, Budgets,
and Trends—North America
2
Welcome .................................................................................................................................................................3
Key Takeaways .....................................................................................................................................................4
■ Section 1: Usage & Effectiveness ................................................................................................................6
■ Section 2: Strategy & Organization ........................................................................................................ 10
■ Section 3: Content Creation & Distribution ......................................................................................... 14
■ Section 4: Goals & Metrics .......................................................................................................................... 22
■ Section 5: Budgets & Spending ................................................................................................................ 25
■ Section 6: Challenges & Priorities ........................................................................................................... 27
■ Comparison Chart: Profile of a Best-in-Class B2B Content Marketer ........................................ 29
■ Comparison Chart: Differences Between B2B and B2C Content Marketers ............................ 30
■ Demographics ................................................................................................................................................ 31
■ About ................................................................................................................................................................. 32
TABLE OF CONTENTS
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3
WELCOME
Greetings, Content Marketers,
Welcome to the sixth annual B2B Content Marketing Benchmarks, Budgets, and Trends—
North America report.
Over the years, we’ve talked a lot about content marketing effectiveness. But in your
organization, is it even clear what content marketing success or effectiveness looks like?
We were surprised to find that 55% don’t know.
To be more effective at content marketing, you have to know what success looks like,
but that’s only the starting point. Best-in-class marketers are more likely than their less
effective peers to have a documented content marketing strategy and editorial mission
statement. They meet with their teams frequently, experiment with a broader range of
tactics, and more.
Read on to learn about the state of content marketing in B2B organizations today and
how the most effective marketers stand out. For access to tools to help you become more
successful at content marketing, see the back of this report for ways to get in touch.
On with the content marketing revolution!
Joe & Ann
Joe Pulizzi
Founder
Content Marketing Institute
Ann Handley
Chief Content Officer
MarketingProfs
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4
KEY TAKEAWAYS
One key theme that emerged from this year’s B2B research is that
effective content marketers do several things differently:
Here are some key takeaways:
■ Only 30% of B2B marketers say their organizations are effective at content marketing, down from 38% last year.
Effectiveness levels are greater among respondents with documentation, clarity around success, good communication, and
experience.
■ 44% of B2B marketers say their organization is clear on what content marketing success or effectiveness looks like;
55% are unclear or unsure.
■ 44% of B2B marketers meet daily or weekly—either in person or virtually—to discuss the progress of their content marketing
program; however, the more effective the organization is at content marketing, the more often they meet (61% of the most
effective meet daily or weekly).
They understand
what successful
content marketing
looks like
They document
their content
marketing
strategy
They document
their editorial
mission statement
They
communicate
frequently with
their team
1
2
3
4
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5
KEY TAKEAWAYS
Key takeaways continued:
■ Fewer B2B marketers have a documented content marketing strategy compared with last year (32% vs. 35%), even though
the research consistently shows that those who document their strategy are more effective in nearly all areas of content
marketing.
■ Respondents’ content marketing maturity levels were roughly equally apportioned: approximately one-third were in the
early stages; one-third, in the adolescent stage; and one-third, in the sophisticated/mature stage. In general, marketers
become more effective as they gain experience, the findings show.
■ B2B marketers allocate 28% of their total marketing budget, on average, to content marketing—the same percentage as last
year. The most effective allocate 42%, and the most sophisticated/mature allocate 46%.
■ Lead generation (85%) and sales (84%) will be the most important goals for B2B content marketers over the next 12 months.
■ Over the last six years, B2B marketers have consistently cited website traffic as their most often used metric. This year,
however, we also asked them to rate metrics by importance. The most important metrics are sales lead quality (87%), sales
(84%), and higher conversion rates (82%).
■ B2B marketers, as in years past, continue to be heavily focused on creating engaging content (72%), citing it as the top
priority for their internal content creators over the next year.
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2016 B2B Content Marketing Trends—North America: Content Marketing Institute/MarketingProfs
6
USAGE & EFFECTIVENESS
Does your organization
use content marketing?
Last year, 86% of respondents said they
use content marketing.
Content marketing is defined as “a strategic
marketing approach focused on creating and
distributing valuable, relevant, and consistent
content to attract and retain a clearly defined
audience—and, ultimately, to drive profitable
customer action.”
88%
Yes
12%
No
Percentage of B2B Respondents
Using Content Marketing

SAY YES
88%



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7
USAGE & EFFECTIVENESS
How would you describe
your organization’s content
marketing maturity level?
This was a new question this year. In general,
effectiveness levels are greater among marketers
with higher levels of content marketing maturity:
• 64% in the sophisticated/mature phase say
they are effective at content marketing
• 23% in the adolescent phase say
they are effective at content marketing
• 6% in the young/first steps phase say
they are effective at content marketing
SAY SOPHISTICATED
OR MATURE
32%
SOPHISTICATED
MATURE
ADOLESCENT
FIRST STEPS
YOUNG
Providing accurate measurement to the
business, scaling across the organization
Finding success, yet
challenged with integration
across the organization
Have developed a business case,
seeing early success, becoming more
sophisticated with measurement and scaling
Growing pains, challenged
with creating a cohesive strategy
and a measurement plan
Doing some aspects of content,
but have not yet begun to make
content marketing a process
8%
24%
29%
27%
11%
How B2B Marketers Assess Their
Content Marketing Maturity Level
2016 B2B Content Marketing Trends—North America: Content Marketing Institute/MarketingProfs
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8
USAGE & EFFECTIVENESS
Overall, how effective
is your organization
at content marketing?
Last year, 38% of B2B marketers said they were effective.
Effectiveness levels increase with:
• Experience (64% of sophisticated/mature marketers
say they are effective)
• A documented content marketing strategy (48%)
• A documented editorial mission statement (49%)
• Organizational clarity on what content marketing
success looks like (55%)
• Daily or weekly content marketing meetings (41%)
How B2B Marketers Rate the
Effectiveness of their Organization’s
Use of Content Marketing
Very Effective
6%
5
22%
2
Not at All Effective
4%
1
24%
4
44%
3
SAY THEY ARE
EFFECTIVE
30%
Note: For this survey, we define effectiveness as “accomplishing your overall
objectives.” We refer to those who rate their organizations as a 4 or 5 (on a scale of
1 to 5, with 5 being “Very Effective” and 1 being “Not at All Effective”) as the “most
effective” or “best-in-class” marketers. The 1s and 2s are considered the “least
effective,” while the 3s are neutral.
2016 B2B Content Marketing Trends—North America: Content Marketing Institute/MarketingProfs
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2016 B2B Content Marketing Trends—North America: Content Marketing Institute/MarketingProfs
9
USAGE & EFFECTIVENESS
In your organization,
is it clear what an effective
or successful content marketing
program looks like?
B2B marketers whose organizations have
a clear vision of content marketing success
are more effective than those that do not:
• 79% of the most effective marketers have clarity
• 77% of the least effective marketers lack clarity
Percentage of B2B Marketers
Whose Organizations Have Clarity
on Content Marketing Success
Unsure
21%
No
34%
Yes
44%
SAY YES
44%
2016 B2B Content Marketing Trends—North America: Content Marketing Institute/MarketingProfs
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10
STRATEGY & ORGANIZATION
Does your organization have a
content marketing strategy?
Last year, 35% of B2B marketers had a documented
content strategy, 48% had a verbal-only strategy,
and 14% had no strategy.
A documented content marketing strategy
impacts effectiveness:
• 53% of the most effective marketers have a
documented content marketing strategy
• 40% of the least effective marketers have
no strategy at all.
B2B marketers who have a documented content
marketing strategy get better results from their
content marketing tactics, social media platforms,
and paid methods of content distribution (i.e., they
rate them as more effective when compared with
their peers who don’t have a documented strategy).
48%
Yes, but
it is not
documented
Unsure
No
Yes,
and it is
documented
32%
16%
4%
Percentage of B2B Marketers Who
Have a Content Marketing Strategy

HAVE A DOCUMENTED
CONTENT MARKETING
STRATEGY
32%
2016 B2B Content Marketing Trends—North America: Content Marketing Institute/MarketingProfs
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11
STRATEGY & ORGANIZATION
Does your organization
have an editorial mission
statement for the primary
audience you target?
This was a new question this year. The likelihood
of having a documented editorial mission
statement increases if the marketer also has
a documented content marketing strategy
(56% of those with a documented content
marketing strategy also have a documented
editorial mission statement).
In addition, 48% of the most effective marketers
have a documented editorial mission statement.
Yes, and it is
documented
No
Yes, but
it is not
documented
35%
28%
30%
Unsure
6%
Percentage of B2B Marketers Who
Have an Editorial Mission Statement

HAVE A DOCUMENTED
EDITORIAL MISSION
STATEMENT
28%
2016 B2B Content Marketing Trends—North America: Content Marketing Institute/MarketingProfs
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12
STRATEGY & ORGANIZATION
How often does your
team meet (either in person
or virtually) to discuss the
progress/results of your
content marketing program?
Effectiveness is greater among teams that
meet more frequently (61% of the most effective
B2B marketers meet daily or weekly).
SAY DAILY
OR WEEKLY
44%
2016 B2B Content Marketing Trends—North America: Content Marketing Institute/MarketingProfs
How Often B2B Marketers
Meet to Discuss Their
Content Marketing Program
Weekly
8%
11%
16%
8%
6%
14%
36%
Quarterly
Monthly
Only when it is necessary
Other
Biweekly
Daily
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13
STRATEGY & ORGANIZATION
How valuable are
team meetings in helping
your organization to be
more effective at
content marketing?
B2B marketers who meet daily or weekly are
more likely to consider meetings valuable
(70%) than those who meet biweekly or
monthly (49%).
SAY MEETINGS
ARE VALUABLE
54%
2016 B2B Content Marketing Trends—North America: Content Marketing Institute/MarketingProfs
How B2B Marketers Perceive
the Value of Internal
Content Marketing Meetings
19%
35%
35%
6%
3%
Extremely Valuable
Very Valuable
Somewhat Valuable
Not Very Valuable
Not at All Valuable
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14
CONTENT CREATION & DISTRIBUTION
Compared with 2015,
how much content
will your organization
produce in 2016?
While 73% of the most effective B2B marketers
plan to produce more content, the least effective
plan to produce even more (81%).
Unsure
Same Amount
More
76%
19%
2%
Less
2%
Expected Change in
B2B Content Creation
(2015 vs. 2016)

SAY THEY WILL
PRODUCE MORE
76%
2016 B2B Content Marketing Trends—North America: Content Marketing Institute/MarketingProfs
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15
CONTENT CREATION & DISTRIBUTION
Which content marketing
tactics does your
organization use?
These results are similar to last year’s findings.
Illustrations/photos was the tactic with the
biggest jump in usage (from 69% last year to
76% this year).
Note: Fewer than 50% of B2B marketers said they use
the following tactics: Research Reports (49%), Microsites/
Separate Website Hubs (47%), Branded Content Tools
(42%), eBooks (39%), Print Magazines (36%), Books (30%),
Digital Magazines (29%), Mobile Apps (28%), Virtual
Conferences (25%), Podcasts (23%), Print Newsletters
(22%), and Games/Gamification (12%).
B2B Content Marketing Tactic Usage
Social Media Content — other than blogs
Case Studies
eNewsletters
In-person Events
Blogs
Videos
Articles on Your Website
Illustrations/Photos
White Papers
Infographics
Webinars/Webcasts
Online Presentations
93%
82%
81%
81%
81%
79%
79%
76%
71%
67%
66%
65%
Average
Number
Used
13
USE SOCIAL MEDIA
CONTENT
93%
2016 B2B Content Marketing Trends—North America: Content Marketing Institute/MarketingProfs
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16
CONTENT CREATION & DISTRIBUTION
How effective are the tactics
your organization uses?
In-person events, which has been rated the most
effective tactic for the last six years, increased from
69% to 75%. Effectiveness ratings increased for
all the other tactics shown here as well, except for
blogs (60% last year vs. 59% this year). The biggest
increase was for infographics (50% last year vs.
58% this year).
Effectiveness Ratings for B2B Tactics
In-person Events
Webinars/Webcasts
Case Studies
75%
66%
65%
White Papers
63%
Videos
62%
Research Reports
61%
eNewsletters
60%
Blogs
59%
Infographics
58%
Online Presentations
58%
SAY IN-PERSON
EVENTS ARE
EFFECTIVE
75%
2016 B2B Content Marketing Trends—North America: Content Marketing Institute/MarketingProfs
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17
CONTENT CREATION & DISTRIBUTION
Which social media platforms
does your organization
use to distribute content?
LinkedIn, Twitter, Facebook, and YouTube remain
the top 4 social media platforms. Compared with
last year, there haven’t been major increases or
decreases in their use.
Last year, the use of Google+ had risen 9
percentage points from the previous year. This
year, it decreased slightly (from 64% to 62%).
SlideShare and Pinterest use decreased (by 4 and
8 percentage points, respectively). Instagram use
increased from 24% to 29%.
B2B Content Marketing
Social Media Platform Usage
LinkedIn
Twitter
Facebook
94%
87%
84%
YouTube
74%
Google+
62%
SlideShare
37%
Instagram
29%
Pinterest 25%
Average
Number
Used
6
USE LinkedIn
94%
2016 B2B Content Marketing Trends—North America: Content Marketing Institute/MarketingProfs
Note: Fewer than 25% of B2B marketers said they use the following social
media platforms: Vimeo (21%), iTunes (10%), Tumblr (9%), Vine (7%),
Medium (6%), Periscope (6%), and SnapChat (5%).
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CONTENT CREATION & DISTRIBUTION
How effective are the
social media platforms
your organization uses?
Once again, B2B marketers rated LinkedIn
most effective (64% last year vs. 66% this
year). The effectiveness ratings of YouTube and
Instagram also increased slightly, and Twitter’s
rating stayed the same.
The effectiveness rating of Facebook decreased
slightly over the last year. The ratings of Pinterest
(-5%) and Google+ (-7%) decreased most.
Effectiveness Ratings for
B2B Social Media Platforms
LinkedIn
Twitter
YouTube
66%
55%
51%
SlideShare
41%
Facebook
30%
Instagram
22%
Pinterest
20%
Google+ 13%
SAY LinkedIn
IS EFFECTIVE
66%
2016 B2B Content Marketing Trends—North America: Content Marketing Institute/MarketingProfs
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19
CONTENT CREATION & DISTRIBUTION
Which paid advertising
methods does your
organization use to
promote/distribute content?
For the second consecutive year, search engine
marketing (SEM) is the paid method that B2B
marketers use most frequently. The use of all of
these methods has increased over the last year.
The largest increase was for promoted posts
(42% last year vs. 52% this year).
B2B Paid Advertising Usage
66%
Content
Discovery Tools 14%
Average
Number
Used
3
39%
51%
52%
55%
Print or Other Offline Promotion
Traditional Online Banner Ads
Social Ads (e.g., LinkedIn ads)
Promoted Posts (e.g., promoted Tweets)
Native Advertising
(long-form paid content placement
on external sites)
57%
Search Engine Marketing (SEM)
USE SEARCH ENGINE
MARKETING (SEM)
66%
2016 B2B Content Marketing Trends—North America: Content Marketing Institute/MarketingProfs
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20
CONTENT CREATION & DISTRIBUTION
How effective are the paid
advertising methods your
organization uses to
distribute content?
Once again, B2B marketers say search engine
marketing (SEM) is the most effective paid
method for promoting/distributing content.
The effectiveness ratings for all of these paid
methods have increased over the last year. The
largest effectiveness rating increase was for
content discovery tools (36% last year vs. 45%
this year).
Effectiveness Ratings for B2B
Paid Advertising Methods
55%
29%
31%
40%
45%
Print or Other
Offline Promotion
Traditional Online
Banner Ads
45%
Social Ads (e.g., LinkedIn ads)
Promoted Posts (e.g., promoted Tweets)
Native Advertising
(long-form paid content placement
on external sites)
48%
Search Engine Marketing (SEM)
Content Discovery Tools
2016 B2B Content Marketing Trends—North America: Content Marketing Institute/MarketingProfs
SAY SEM IS
EFFECTIVE
55%
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21
CONTENT CREATION & DISTRIBUTION
Which content offers does
your organization ask its
audience to subscribe to?
87% of respondents extend at least one
offer. Even the most effective marketers
and those whose content marketing level is
sophisticated/mature tend to focus most on
eNewsletters and blogs.
Content Offers B2B Marketers
Ask Audience to Subscribe to
6%
7%
7%
12%
Podcasts
Other
Online
Community
Blog
Print
Magazines
10%
Digital
Magazines
56%
eNewsletters
72%
Video
Series
12%
Do Not
Extend Offers
22%
SAY eNEWSLETTERS
72%
2016 B2B Content Marketing Trends—North America: Content Marketing Institute/MarketingProfs
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22
GOALS & METRICS
How important will each
of these content marketing
goals be to your organization
in the next 12 months?
Lead generation and sales, in that order, are
the two most important content marketing
goals of most B2B marketers, no matter what
their effectiveness level is or whether they have
a documented strategy and editorial mission
statement.
The exceptions:
• Organizations that are in the first steps of their
content marketing program place greater
emphasis on sales (85%) than lead gen (78%).
• Enterprise marketers (1,000+ employees) say
engagement is their most important goal (82%),
followed by sales (81%), and lead gen (79%).
Organizational Goals for
B2B Content Marketing
85%
Lead Generation
Sales
Lead Nurturing
Brand Awareness
Engagement
Customer Retention/Loyalty
Customer Evangelism/
Creating Brand Advocates
Upsell/Cross-sell
84%
78%
77%
76%
74%
61%
58%
SAY LEAD GENERATION
IS THE MOST
IMPORTANT GOAL
85%
2016 B2B Content Marketing Trends—North America: Content Marketing Institute/MarketingProfs
Note: Percentages comprise marketers who rated each goal a 4 or 5 on a
5-point scale where 5 = “Very Important” and 1 = “Not at All Important.”
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23
GOALS & METRICS
How important are
the metrics your
organization uses?
Regardless of how effective they are at content
marketing, B2B marketers consistently cite sales
lead quality, sales, and higher conversion rates as
the top 3 most important metrics.
Most Important Metrics
B2B Content Marketers Use
87%
Sales Lead Quality
Sales
Higher Conversion Rates
Sales Lead Quantity
Website Traffic
Brand Lift
Customer Renewal Rates
84%
82%
71%
71%
69%
66%
SEO Ranking
Subscriber Growth
Purchase Intent
67%
62%
64%
2016 B2B Content Marketing Trends—North America: Content Marketing Institute/MarketingProfs
Note: Percentages comprise marketers who rated
each metric a 4 or 5 on a 5-point scale where 5 = “Very
Important” and 1 = “Not at All Important.”
Note: Additional metrics rated as important were
Qualitative Feedback from Customers (61%), Data
Capture (60%), Time Spent on Website (59%), Inbound
Links (54%), Social Media Sharing (50%), and Cost
Savings (36%).
Sales lead quality, sales,
and higher conversion rates
top the list
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24
GOALS & METRICS
What is THE MOST
important metric
your organization uses?
Most B2B marketers say sales lead quality is
the most important metric. The exception
is micro-size organizations (1-9 employees),
which are more focused on sales (32%) than
sales lead quality (24%).
The Most Important Metric
B2B Content Marketers Use

Sales Lead Quality
Sales
Higher Conversion
Rates
Sales
Lead
Quantity
Brand
Lift
Website Traffic
Subscriber Growth
Other
31%
23%
13%
9%
7%
5%
3%
3%
SEO Ranking
6%
SAY SALES
LEAD QUALITY
31%
2016 B2B Content Marketing Trends—North America: Content Marketing Institute/MarketingProfs
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25
BUDGETS & SPENDING
Approximately what
percentage of your
organization’s total marketing
budget (not including staff) is
spent on content marketing?
The average proportion of total marketing
budget allocated to content marketing last
year was also 28%.
There is a correlation between effectiveness
and the amount of budget allocated. The
most effective B2B marketers allocate 42%,
on average (up from 37% last year), whereas
the least effective allocate 15% (down from
16% last year).
B2B marketers whose content marketing
maturity level is sophisticated allocate the
most (46%).
Percentage of Total Marketing Budget
Spent on B2B Content Marketing

Unsure
1%-9%
0%
10%-24%
25%-49%
50%-74%
75%-99%
1%
23%
22%
20%
16%
10%
4%
3%
100%
IS THE AVERAGE
28%
2016 B2B Content Marketing Trends—North America: Content Marketing Institute/MarketingProfs
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26
BUDGETS & SPENDING
How do you expect
your organization’s content
marketing budget to change
in the next 12 months?
More than half of B2B marketers plan to
increase their content marketing budget.
Even 57% of those who are least effective
at content marketing plan to increase their
budget.
35%
Remain
the Same
Decrease
Unsure
Increase
51%
3%
11%
B2B Content Marketing Spending
(Over Next 12 Months)

SAY THEY WILL
INCREASE SPENDING
51%
2016 B2B Content Marketing Trends—North America: Content Marketing Institute/MarketingProfs
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27
CHALLENGES & PRIORITIES
What are your organization’s
top five content marketing
challenges this year?
This year, we asked B2B marketers to select their top 5
challenges from a list that also included the following:
• Gaps in knowledge and skills of internal team (25%)
• Understanding/choosing technology that we need
(24%)
• Lack of integration across marketing (23%)
• Finding or training skilled content marketing
professionals/content creators (21%)
• Lack of buy-in/vision from higher-ups (19%)
• Implementing the technology that we already
have in place (18%)
• Other (6%)
• No challenges (1%)
The most effective B2B marketers are more challenged
with measuring content effectiveness (53%) than they
are with producing engaging content (49%). The same is
true for those who are sophisticated/mature in content
marketing (54% vs. 51%).








Top Challenges for
B2B Content Marketers
57%
60%
57%
52%
35%
35%





Producing Engaging Content
Measuring Content Effectiveness
Producing Content Consistently
Measuring the ROI of Content Marketing Program
Lack of Budget
Producing a Variety of Content
SAY PRODUCING
ENGAGING CONTENT
60%
2016 B2B Content Marketing Trends—North America: Content Marketing Institute/MarketingProfs
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28
CHALLENGES & PRIORITIES
What are the top five
priorities that your
organization’s content creators
will focus on this year?
This year, we asked B2B marketers to select their
top 5 priorities for internal content creators from
a list that also included the following:
• Content optimization (38%)
• Content curation (22%)
• Content personalization (20%)
• Becoming stronger writers (19%)
• Other (3%)
• No priorities this year (2%)
Creating more engaging content was also the
top priority last year, no matter how effective the
marketer or what size the company.
Creating more engaging content is an even
bigger priority for those who are in the first steps
of their content marketing maturity program
(82%); that group is highly focused on producing
engaging content, with their second priority (better
understanding of what content is effective) trailing
far behind (64%).








Top Priorities for
B2B Content Creators
65%
57%
72%
51%
41%





Creating More Engaging Content
Better Understanding of What Content
Is Effective — and What Isn’t
Finding More/Better
Ways to Repurpose Content
Creating Visual Content
Becoming Better
Storytellers
41%
Better Understanding
of Audience
2016 B2B Content Marketing Trends—North America: Content Marketing Institute/MarketingProfs
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29
COMPARISON CHART
Profile of a Best-in-Class
B2B Content Marketer
Chart term definitions: A “best-in-class” content marketer (aka “most effective”) is one who rates his or her organization a 4 or 5 in effectiveness on a scale of 1 to 5, with 5 being
“Very Effective” and 1 being “Not at All Effective.” Those who rate their organization a 1 or 2 are “least effective.” The numbers under “average/overall” represent total respondents.
Most Effective
Average/Overall
Least Effective
Organization is clear on what an effective or
successful content marketing program looks like
79%
44%
23%
Describes organization as sophisticated/mature
70%
32%
4%
Meets daily or weekly to discuss content marketing program
61%
44%
25%
Finds meetings extremely or very valuable
72%
54%
38%
Has a documented content marketing strategy
53%
32%
13%
Has a documented editorial mission statement
48%
28%
14%
Average number of tactics used
15
13
11
Average number of social media platforms used
7
6
5
Average number of paid advertising methods used
4
3
3
Percentage of total marketing budget allocated to content marketing
42%
28%
15%
Plans to increase content marketing budget in next 12 months
48%
51%
57%
2016 B2B Content Marketing Trends—North America: Content Marketing Institute/MarketingProfs
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30
B2B
B2C
Uses content marketing
88%
76%
Considers organization effective at content marketing
30%
38%
Organization is clear on what an effective or successful content marketing program looks like
44%
43%
Describes organization as sophisticated/mature
32%
37%
Meets daily or weekly to discuss content marketing program
44%
48%
Finds meetings extremely or very valuable
54%
59%
Has a documented content marketing strategy
32%
37%
Has a documented editorial mission statement
28%
39%
Average number of tactics used
13
12
Average number of social media platforms used
6
7
Average number of paid advertising methods used
3
4
Percentage of total marketing budget allocated to content marketing
28%
32%
Plans to increase content marketing budget in next 12 months
51%
50%
Differences Between B2B
and B2C Content Marketers
2016 B2B Content Marketing Trends—North America: Content Marketing Institute/MarketingProfs
COMPARISON CHART
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31
DEMOGRAPHICS
B2B Content Marketing: 2016 Benchmarks, Budgets, and Trends—North America was produced by Content Marketing Institute and MarketingProfs
and sponsored by Brightcove.
The sixth annual content marketing survey, from which the results of this report were generated, was mailed electronically to a sample of marketers
using lists from Content Marketing Institute, MarketingProfs, the Business Marketing Association (BMA), Blackbaud, The Association for Data-driven
Marketing & Advertising (ADMA), Industry Week, New Equipment Digest, and WTWH Media.
A total of 3,714 recipients from around the globe—representing a full range of industries, functional areas, and company sizes—completed the survey
during July and August 2015. This report presents the findings from the 1,521 respondents who said they were B2B marketers in North America (1,334 of
whom said, “yes, our organization uses content marketing”), producing a +/-2.5% degree of accuracy at a 95% confidence level.
The B2C percentages shown in this report (p. 30) derive from the same research study. The full findings for B2C North America are available in a separate
report.
B2B Industry
Classification


26%
20%
14%
9%
4%
4%
3%
3%
17%
■ Advertising/Marketing
■ Technology
■ Manufacturing
■ Consulting
■ Publishing/Media
■ Banking/Accounting/Financial
■ Healthcare/Pharmaceuticals
■ Engineering/Construction/Architecture
■ Other
Size of B2B Company
(by Employees)
B2B Content Marketing Roles

19%
31%
27%
22%
■ Small (10-99 Employees)
■ Micro (Fewer than 10 Employees)
■ Midsize (100-999 Employees)
■ Large (1,000+ Employees)
60%
Content Marketing Leader for Overall Program
Writer
Website/Technology
Editorial Lead
Internal Content Curator
Audience Development
42%
32%
29%
28%
19%
Traditional Marketing/Paid Media
Community
Management
Designer
27%
15%
Influencer
Relations
14%
Agency/Freelance
Relations
14%
Sales
13%
Other 9%
15%
2016 B2B Content Marketing Trends—North America: Content Marketing Institute/MarketingProfs
Note: Multiple responses permitted.
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ABOUT
Content Marketing Institute and MarketingProfs thank all the survey respondents
and distribution partners who made this survey possible.
About Content Marketing Institute (CMI)
Content Marketing Institute is the leading global content marketing education and training organization, teaching enterprise brands how
to attract and retain customers through compelling, multi-channel storytelling. CMI’s Content Marketing World event, the largest content
marketing-focused event, is held every September in Cleveland, Ohio, USA, and the Intelligent Content Conference event is held every spring.
CMI publishes the bi-monthly magazine Chief Content Officer, and provides strategic consulting and content marketing research for some of
the best-known brands in the world. CMI has been named an Inc. 5000 company for the last four years. Watch this video to learn more about
CMI. View all CMI research at www.contentmarketinginstitute.com/research.
About MarketingProfs
MarketingProfs offers real-world education for modern marketers. More than 600,000 marketing professionals worldwide rely on our free
daily publications, virtual conferences, MarketingProfs University, and more to stay up to date on the most important trends and tactics in
marketing—and how to apply them to their businesses. Visit MarketingProfs.com for more.
About the Business Marketing Association (BMA)
For more than 90 years, the Business Marketing Association (BMA) has dedicated itself exclusively to the discipline of business-to-business
marketing. A division of the Association of National Advertisers, the BMA enriches the lives of B-to-B marketers by providing them with
a forum to learn about new trends and network with peers to exchange ideas. As the largest organization in the world dedicated to B-to-B
marketing, the BMA’s 17 chapters and 2,500 members represent corporate professionals, agencies, small businesses, and suppliers committed
to advancing the practice of B-to-B marketing. To learn more, visit www.marketing.org.
About Brightcove
Brightcove Inc. (NASDAQ:BCOV) is the leading global provider of powerful cloud solutions for delivering and monetizing video across
connected devices. The company offers a full suite of products and services that reduce the cost and complexity associated with
publishing, distributing, measuring, and monetizing video across devices. Brightcove has more than 5,000 customers in over 70 countries
that rely on the company’s cloud solutions to successfully publish high-quality video experiences to audiences everywhere. To learn more,
visit www.brightcove.com.
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