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What is End-to-End Recruiting AI?
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Table of Contents
Section 1: The 3 Pillars of End-to-End AI Platform
Section 2: Today’s Recruiting & HR Technology
Section 3: Overcoming Recruiting & HR Challenges
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15
19
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We’ve watched wave after wave of technology
crash on the shores of recruitment. First, we
brought job postings and resumes online to help
jobseekers and recruiters find each other faster
and easier. Then we observed the advent of
social media for recruitment and an increased
focus on candidate experience and CRM in
use by leading-edge companies in their talent
acquisition processes.
Looking back it’s clear that these increasingly
sophisticated technology trends created the perfect
environment for the advent of automation and then,
Artificial Intelligence in recruiting and hiring.
As companies (and the people within companies who
do the actual hiring) have gotten their heads around
the idea that we’re hiring people, they’ve adapted
their mindsets to marketing to candidates as though
they were consumers, which of course, they are.
Over the years...
Job postings
and resumes
appear online
Social media
for recruitment
arrives and an
increased focus
on candidate
experience
Recruitment
marketing
campaigns impact
on potential
pipelines
Big data has a
massive impact
on the candidate
and employee
data points
As employer brand became a fixture of articles,
conferences and entire platforms, companies from
small startups to large enterprise began measuring
the impact of recruitment marketing campaigns
on their potential pipelines. Then came big data
and its massive impact on the candidate and
employee data points HR had been collecting for
years, bringing with it new insights into hiring and
succession trends.
Like people, AI needs data, time,
training, feedback and performance
management – even more so. People
want to do a good job (the ones you
want to keep that is), Machines want
to do what you (or the data, so it better
be good) tell them.
Chris Havrilla
Deloitte
4
When someone is capable of being shown four additional pieces of clothing they might like after looking
at a certain shirt, they begin to expect the same sort of recommendation and predictive functionality in
their professional life. When a person can schedule their next hair appointment with a chatbot instead of
a receptionist only available between the hours of 9-5, they begin to anticipate interview scheduling will
be easier and available 24/7 with far fewer hurdles. As people meet soulmates via smartphone apps with
sophisticated matching technology, receive reminders and follow-ups on how to care for their pets, and
receive instant information about products...their expectations of what the job seeking and application
process change inherently.
Today, as we sit at a 10-year record low unemployment of 3.7%, a 10-year record high voluntary quit rate of
62% and over 7 million jobs available arming candidates with the power to choose, ensuring we meet the
expectations of candidates as they find their dream job is more important than ever before.
Artificial Intelligence has come to stay in the world of talent acquisition and staffing. And while we’ve heard
plenty of applications of AI as standalone benefits, fewer companies are exploring how AI can impact their
recruiting process from beginning to end. So, what is end to end AI recruiting?
Often, organizations look at recruiting and hiring in a very linear way: Source job seekers, recruit applicants,
interview candidates, hire talent and onboard new hires. While this process has worked, it doesn’t actually
provide a full scope approach to landing top talent. End-to-End Recruiting AI, however, bridges some of the
gaps traditional programs miss - gaps that weren’t even seen before now. Talent acquisition professionals,
new and tenured, might look at the above structure and wonder, “But what is missing?”
A 10-year record high
voluntary quit rate of 62%
A 10-year record low
unemployment rate
of 3.7%
In this eBook, we will:
• Explain the 3 pillars of an End-to-End AI Recruiting Platform
• Discuss how today’s recruiting and HR technology is and is not working
• Explore what companies can do to best meet their unique challenges
62%
3.7%
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As we discussed in the introduction, recruiting today has changed. And it’s not just about
the advent of technology anymore. It’s about the people, the processes, the technology
AND the economic trends completely transforming how we recruit, how candidates
perceive our efforts and where we should put our more strategic effort. Again, our 10-year
record low unemployment of 3.7% and 10-year record high voluntary quit rate of 62% make
this an extremely challenging time to be a recruiter. In addition to a world-class employer
brand, a great candidate experience, a candidate-friendly ATS and/or CRM and massive
amounts of open positions, recruiters have to consider channels they never did in the past.
The 3 Pillars of End-to-End
AI Platform
SECTION 1
I started sourcing 10 and a half years ago in 2006, and have been hearing a robot
will take my job since then and we’ve all survived. It’s starting to become a reality
that certain parts of the job can be automated. I don’t think it’s a bad thing, I think
it’s a good thing. Recruiting and sourcing are very, very busy aspects of Talent
Acquisition, especially as sourcers who have to do a lot of scheduling and research.
Shannon Pritchett
SourceCon
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For example, by 2020 the early career talent generation will make up nearly 50% of the workforce. If you
combine Millennials and Gen Z, they make up the majority of the workforce. 92% of early career talent owns
a smartphone and many companies are still not mobile-ready. In fact, the very definition of mobile-ready is
changing rapidly.
Back when candidates were plentiful, one-and-done autoresponders were enough to ensure a candidate
stayed in the process. Today, applicants want constant feedback throughout the hiring process and crave
reminders and tips to nurture them through to the interview. Candidates anticipate having all the information
right at their fingertips before, during and after the interview to make their decision.
When candidates are in short supply and retention numbers are getting lower by the day, re-apply
becomes an incredibly important metric. If you can continue to ensure a candidate feels valued throughout
their hiring process and even after they’ve been rejected from a particular role or decided against moving
further along in your process, you increase your talent pipeline by not excluding qualified candidates from it.
But, all the added responsibilities we’ve discussed that create a world-class talent acquisition process take
effort, people, and bandwidth. To personally shepherd people throughout an incredibly high-touch process
as we’ve described takes so much time it can strip hiring teams of strategic vision, assessment capabilities
and can be downright impossible when it comes to high-volume hiring. Let’s break down the three pillars of
recruiting to determine why they matter SO much.
Mobile Ready
Then and Now:
Mobile-ready used to mean your careers
site was accessible on a smartphone or
your application was easy to fill in from a
mobile device.
Today, even that’s not enough for in-
demand candidates. They want seamless
scheduling, lightning fast Q&A and easy to
digest information or they may just pass your
opportunity by. Candidates want all this and
they want it on their phones whenever they
feel like accessing it.
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Candidate experience has been a constant drumbeat in the ears of recruiters and talent acquisition pros
since the mid-90s but it didn’t start mattering to executives en masse until crowdsourcing and company
reviews began to impact consumer brand.
The candidate experience is now a fundamental cornerstone
of recruiting, in short, because it cannot take place in the dark
corners anymore. A candidate who has a bad experience
will tell the entire world on Facebook. A candidate who has a
good experience will maybe tell a friend or two.
Candidate Experience: Candidate experience is the
reaction a job seeker has about an organization’s job
application process.
Candidate Experience & Engagement:
The Difference
The one thing we measure is
the potential business impact
of how candidates are treated.
If candidates are treated
fairly, communicated with,
and given closure, 64% of the
time they will apply again,
refer others, and buy your stuff.
43% of candidates who have a
bad experience will sever that
relationship. This is significant
for a consumer-based business.
Kevin Grossman
The Talent Board
27% of employers only
ask for feedback after the
candidates are hired
26% of candidates’ top
complaint is the process
took too long
52% of candidates
were still waiting for a
response after 3 months
46% of candidates
would sever a business
relationship due to a poor
candidate experience
27%
26%
52%
46%
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There are several things that best-in-class companies do to ensure their
candidate experience is top notch.
These high-level strategic concepts can be broken into simple, tactical things
companies can do to ensure they provide great candidate experience:
Winners of the CandE Awards demonstrate these best practices:
• Listen and communicate more often.
• Set clear expectations about the recruiting process from pre-application to onboarding
for candidates.
• Hold themselves more accountable for candidate experience and talent acquisition
performance while measuring it regularly and consistently.
• Be perceived by candidates as having a fairer process (e.g., candidates believe they
have been able to share why their knowledge, skills and experience deserves
consideration for the jobs to which they have applied).
• SMS texts for open positions. Reaching candidates in real-time ensures they see your
opportunities first. Capturing their mobile number can help fill out applications steadily, giving
applicant profiles a more comprehensive view.
• Easy, short, mobile-friendly applications through conversation. Candidates want to be able
to quickly and easily fill out applications from mobile devices. If your applications are difficult or
frustrating, they may abandon the opportunity.
• Accessibility to a company representative. Today’s jobseekers can afford to be choosy, so
provide them with the option to find answers to their burning questions. Salary parameters,
skills and qualifications, and general interview questions can be provided by a company
representative and the more availability, the better.
• Transparency and reminders for next steps. Jobseekers are rarely applying for just one job.
Make your process stand out by offering all the information they need to be successful in their
interview, from scheduling ease to reminders about what to bring to the interview.
• Scheduling when they’re available. Candidates these days are almost ALL passive candidates.
They need convenient times to speak with interviewers and those times are almost never mid
afternoon or morning.
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• Process/Status Updates, even if they’re a “no”. Communication has moved beyond auto-
responders and letting applicants know they haven’t proceeded to the next stage is a must-do,
not simply a nice to have. If you leave your candidates hanging, your brand will suffer.
• Post-Application/Interview Feedback. When hiring managers and recruiters take the time to
coach candidates via post-interview or post-application feedback, they do two favors for the
price of one. First, they give the jobseeker valuable, critical feedback to apply to their job search
and second, they expand their talent pool by keeping the door open for the candidate to come
back in the future.
• Opportunities to learn about the office environment or meet potential teammates. When
companies truly plan to invest in their employees, they give them the opportunity to understand
the culture and their future team during the hiring process.
•
Introduction to company policies (for Diversity & Inclusion purposes).
While candidate experience is an extremely important part of recruiting today, it is not the only element
that needs to be examined. In fact, while candidate experience can often be conflated with applicant
experience, it’s more often confused with candidate engagement, which is actually a very different
thing altogether.
Candidate engagement is the process and measurement of continually communicating with your candidate
and how they respond to you in kind. In the quest for candidate experience, candidate engagement can be
overlooked. However, automation can be super helpful in keeping your candidates engaged and focused
on opportunities with your company.
This step, though it might seem tedious, is helpful for hiring teams too. These elements give hiring teams
the chance to get to know the person they’re considering too. Of course, these steps are still tedious and
that’s why the next section, Automation, is a critical pillar to recruiting.
It’s really in the context of how does
it help the recruiter do his or her job
– more efficiently, more productively,
more satisfyingly. It’s only in that
context that efforts to digitize
become important.
Gerry Crispin
CareerXroads
10
Recruiters and hiring managers manage a lot of repetitive tasks when recruiting. These tasks are often time
killers but necessary in order to bring top talent into the organization. While many recruiters work to create
templates and processes that cut time, these concepts can cause embarrassing and affect candidate
experience. For example, have you ever copy and pasted the phrase, “Dear Name,”? And then sent it...to the
candidate who is not known by “Name”?
That’s why automation tools can be helpful to hiring teams.
The most obvious place that we can think about automation is in repetitive tasks. In the recruiting world -
this can take place in the form of outreach to candidates, sending reminders, or even scheduling.
In fact, automation can go further given the power of conversational AI. By gathering data through a text
conversation, recruiters needs to phone screen candidates can be reduced. In fact, candidates can be
tiered/ranked before a recruiter even sees them. It is important to note that this automated conversation
means that the candidate still has a unified, and personal experience. Conversational AI is able to reach out
and call the candidate by name while automating all the scheduling needs for further rounds of interviews.
Automation
Recruiting Funnel
11% visitors to applicants
59 average number of applicants
per open requisition
12% applications to interviewees
17% interviews to offer
89% offers to hire
0.2% top-bottom
43 average time-to-hire (days)
Career Website
Visitors
1
2
4
3
5
Applications
Interviews
Offers
Hires
Employer
Branding
Candidate
Experience
Sourcing
Insights
Candidate
Selection
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While conversational AI maintains a personal
conversation by answering questions based on user’s
requests, it also scales more effectively than a single
recruiter. It can maintain hundreds of conversations
without mixing candidates up and showing them
jobs specific to their requests; by location, by job
type, or even by jobs the candidate is qualified for.
Conversational AI remains unbiased and as attentive
to the hundredth candidate as the first. It is able to
adapt to questions being asked at any point in the
conversation (whether answerable or not). In addition,
conversational AI compiles all this information to
provide recruiters and hiring managers a concise view
into a conversation the candidate has had with a digital
recruiter. The candidate has a perception of a single
point of contact helping provide them all needed
information and arranging a conversation with the next
round. This automation saves hundreds of hours of
repetitive and administrative tasks.
Today, employers are constantly looking for new
technology to increase productivity and improve the
candidate experience. That’s why many recruiters have
turned to AI to help change the way that recruiting
is being done, especially through conversational
AI. Through traditional recruitment methods, once
recruiters actively pursued candidates, they had to
begin the tedious legwork of screening candidates
and scheduling interviews, making it hard for them to
engage with candidates and assist them throughout
the process. With conversational AI, recruiters are
able to automate administrative tasks by capturing
and screening candidates, and scheduling interviews
and sending reminders. By automating tedious
administrative tasks, recruiters are able to better
source and engage with candidates, resulting in
finding the best ones that will enhance their company.
It creates a continuous stream of conversation
between you and your candidate throughout their
entire process.
How does it work?
When interaction occurs, Conversational AI
operates through a system or machine that
helps humans speak to a system in a way that
mimics how they would normally communicate
with another person in real time. Conversational
AI humanizes the recruiting process by
implementing virtual recruiters who are available
24/7 to respond to questions that the candidate
may have while guiding them through the entire
process. It is redefining the way recruiters and
candidates view the recruiting process while
facilitating better hiring decisions and creating
a positive and efficient process for both hiring
teams and candidates.
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30
Popular Recruiting Coordination
Activities, and How AllyO Automates It
100%
85%
AllyO collects employee referrals and reaches out to referrals over
text and email in a personalized way.
AllyO gathers intelligence on which talent sources (e.g. LinkedIn, career
fairs) make candidates go further in the interview process. AllyO shares
with recruiting advertising team which job ads to discontinue vs
double down.
Collect referrals from employees
Analyze capture conversion by source and
requisition, to monitor and optimize talent pipeline
by requisition
AllyO can send ATS status based communication/engagement.
Sending reminders and nudging candidates
through the recruiting process
AllyO sends personalized reminders to both sides allowing them to
confirm / reschedule / cancel.
AllyO can gather custom input from hiring manager and extend offer to
candidate for approval over email and text.
AllyO conducts post-hire surveys.
Interview reminders (both sides), tips,
rescheduling/cancelling
Presenting conditional offer
Checking in post hire to validate happiness
AllyO scrapes and mimics job search criteria on career portal
(similar filters).
Engage with talent to understand
preferences and present relevant jobs
AllyO provides insights on how to optimize the efficiency of
talent conversion.
FAQs
Analyzing common DQ criteria and FAQs to make
the process more efficient
AllyO collects feedback from candidates and shares with HR Leadership.
Collecting interview feedback from candidates
AllyO can send ATS status based communication / engagement.
Notifying talent of decision
85%
80%
50%
75%
AllyO scheduler covers 85% of use cases.
AllyO conducts requisition specific pre-screening and assessments,
stronger in objective screening.
AllyO can update the status of the ATS based on the conversation,
attach conversation and docs and notate any disposition codes, etc.
AllyO answers most FAQs, routes them to appropriate resources and
learns from recruiter how to answer others.
AllyO can gather custom input from hiring manager and extend offer to
candidate for approval over email and text.
AllyO conducts post-hire surveys.
Scheduling trainings
Pre-screening talent
Keeping ATS updated
Serving as an employee hotline
Checking in post hire to validate happiness
AllyO scheduler covers 85% of use cases.
AllyO engages with talent pool to invite them to apply, update
preferences and resume.
AllyO checks in with hiring managers asking what roles they want to
hire for this week, sharing current status of reqs they’re assigned to.
AllyO answers most FAQs and learns from recruiters on how to
answer others.
AllyO analyzes and shares analytics that can be customized by
customer for what is strategically valuable for them.
Scheduling interviews (of all kinds)
Reach out to talent pool
Asking/responding to hiring managers on what
roles they have open
Answering candidate questions
Tracking and reporting recruiting KPIs by req
(time at each stage, interview to hire, pipeline health…)
AllyO can send ATS status based communication / engagement.
Notifying talent of decision
30
Popular Recruit
C ordination Activities, and How AllyO Automates It
13
30
Popular Recruiting Coordination Activities, and How AllyO Automates It
50%
25%
30%
20%
0%
75%
AllyO can provide the link to get consent and notify internal contact to
initiate drug screen and background check.
AllyO can run campaigns to target prospects.
AllyO scrapes job reqs on ATS and application forms to automatically
generate questions.
AllyO can update the status of the ATS based on the conversation,
attach conversation and docs and notate any disposition codes, etc.
Getting drug screen & background check consent
Proactively source talent
Understanding qualifications before sharing
candidates with them, including talking with
hiring managers
Keeping ATS updated
AllyO checks in with hiring managers asking what roles they want to
hire for this week, sharing current status of reqs they’re assigned to.
AllyO collects next step from Interviewer but not detailed feedback yet.
AllyO answers most FAQs and learns from recruiters on how to
answer others.
AllyO can send out a pre-scripted list, but not use human like
intelligence to customize it.
Asking/responding to hiring managers on what
roles they have open
Collecting feedback from hiring manager and
notifying candidate of next step
Answering candidate questions
Sending checklist for onboarding
AllyO does not push out job ads to job boards and social media.
Post advertisements to source talent
AllyO does not push out job ads to job boards and social media.
Post job requisitions
20%
0%
AllyO can run campaigns to target prospects.
Proactively source talent
AllyO collects next step from Interviewer but not detailed feedback yet.
Collecting feedback from hiring manager and
notifying candidate of next step
AllyO does not push out job ads to job boards and social media.
Post advertisements to source talent
AllyO does not conduct these.
AllyO being a software is better served for at-scale applications,
than one time development and deployments.
Conducting drug screen & background check
Custom / on time, recruiting coordination requests
AllyO does not push out job ads to job boards and social media.
Post job requisitions
AllyO can only conduct programmed negotiations.
Negotiating offer
AllyO does not answer specific, uncommon questions.
Answering specific questions
www.allyo.com | hello@wallyo.com
linkedin.com/company/allyo | @ApplywithAllyO
Contact Us
Candidates are more receptive to authentic
communication, even if it’s automated because
many HR and recruiting folk fear candidates are
frustrated by obvious automation.
Tools and processes involving AI
will proliferate and as they do, jobs
will evolve. I think ‘Robot Process
Automation’ is the next big thing,
which means everything that can be
automated will be automated.
Jim Stroud
JimStroud.com
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Automation is just the beginning of successful
intervention of tech in the recruiting process. As
machine learning and natural language processing
continue to advance, artificial intelligence is
becoming the main focus. Altogether, it’s changing
the way we work by altering the recruiting process
to make it easier and quicker. AI alleviates the
stress out of mundane tasks for recruiters and hiring
managers by automating many of responsibilities
that are time-consuming, resulting in a faster more
efficient approach for companies to employ as part
of their HR efforts.
Much of what we use today is very young
automation and AI tech, however, it can still provide
valuable recruitment insights and make recruiter’s
decisions better informed.
Scheduling
Pre-screening
Assessments
Predictive Analytics
HR Data for Process Development
Here are some ways simple automation,
like chatbots, relate to various stages of the
recruitment process.
Intelligence
Many businesses require AI to be integrated into
their process in order to create a more efficient
system. Through all the opportunities and
efficiencies for us to generate data in tremendous
amounts, nothing seems impossible. AI allows you
to filter out and assess massive amounts of data
based on candidates skills through their resumes
and social media profiles into information that is
easily digestible, helping recruiters match the right
opportunities with the right people. It can cut out
the bias and risky decision-making to pinpoint the
best candidates while enabling recruiters to focus
more of their efforts on where they can do the most
good. In the end, you’ll gain valuable insights and
data that can set you apart from your competition.
The work used to be the software.
Today, the work is moving away
from your desk, doing things, and
creating value.
John Sumser
HR Examiner
15
Despite all the advances we’ve made so far in recruitment and talent acquisition, we still
see serious gaps. Today’s tech is not meeting the needs of talent acquisition.
First let’s talk about the types of technology and services available for each step of the
recruiting, interviewing and hiring process and the features that help support them.
Today’s Recruiting & HR Technology
SECTION 2
• Employee referral programs source quality candidates which help recruiting teams and
provide candidates an easier way to enter a company’s process.
• Referral programs with rewards boost engagement and encourage employees to
participate in the future which means more fit candidates.
• Company Profiles on job board/aggregator sites offer candidates a peek inside the
company and help answer FAQs for interested prospects.
• Sourcing engines can bubble up candidates who may not surface in a traditional ob
board search, i.e. passive candidates.
• ATS or Applicant Tracking Systems can help recruiters and TA pros search their own
database and even potentially hire last-round candidates.
• Candidate Engagement Platforms or CRM can help recruiters stay in touch with various
candidates and nurture applicants and referrals until they have an open position that
fits their skills and qualifications.
16
Recruiting has been the most impacted to date simply because of the high volume
of candidates relative to open jobs. Glassdoor data says that the average job gets
about 250 applicants, which creates a lot of opportunity to automate and improve
the process. I’ve also seen great strides in talent management and learning as well.
Ben Eubanks
Lighthouse
The list can go on and on...There are hundreds, maybe thousands of disparate technology that can be
used to create the perfect recruitment marketing and automation stack. But how feasible is it to blend
the best of all these tools into one company or one company recruitment process?
Many businesses are still on the fence when it
comes to adopting an AI recruiter. Many concerns
have stemmed from the lack of knowledge
and consultation about what an AI recruiter is,
how it works, and its alignment and investment
among stakeholders.
The trick to finding the right process is to streamline.
Take some time to assess and determine how
an AI recruiting technology can improve your
quality of hire. Consider and adapt best practices
to help manage the implementation process so
that you can have the best-in-class AI recruitment
process that increases recruiter productivity and
candidate experience.
Tech Pricing and
Implementation
Structures
17
Cost Efficiency. If there are high inefficiencies in your hiring process wasted time and
resources can directly affect a higher cost-per-hire and corporate pressure to keep costs
down. With an implementation in AI recruiting software, you don’t have to worry about
spending large amounts of money sourcing and hiring the wrong candidates. You are able to
track time to hire metrics, but also improve every step in your process to make sure you are
getting every bit of information of the candidates you bring in and the information you put
out. As the software continues to apply valuable tools, your company can use your time and
hiring budgets in the right way, helping you to recruit smarter and faster.
Align Your Business. Using an AI recruiter can solve and pinpoint many problems that
occur throughout recruiting. Instead of struggling to determine the exact problem recruiters
are trying to solve, and AI recruiter assesses your organization and allows you to measure
specific performance metrics that need to be targeted. This provides recruiters a clear
baseline of where to improve before sourcing candidates.
Plan, Measure and Optimize. Adapting recruitment technology can provide recruiters
a ongoing opportunity of a continuous and seamless recruitment process. With multiple
positions throughout hiring teams and recruiters, it’s beneficial to assign leads at the
beginning of the implementation process. Leads will delegate multiple training opportunities
among other recruiters and hiring teams and self-serve tools such as demos and FAQ’s
on how to source, find and hire so that all teams can maneuver easily during the use of AI
recruiting technology.
Our challenge isn’t so much the end of work. Our challenge is
the transition. When a technology automates part of a job, the
reengineering will be the challenge going forward, at the task and
occupational level, the industry and firm level and at the societal level.
Erik Brynjolfsson
Facebook
18
Services. While not strictly technology, recruitment admins, copywriters for your job ads and
researchers who comb the web for the right next hire are all services many companies use
in the war for talent.
If you are using AI to help make your recruiting process more efficiently, chances are you have a blend of
technologies you’re using already in order to keep up with today’s fast-paced talent acquisition landscape.
The HR tech space can be noisy and full of options, however, not every solution works for every organization.
What one company needs most, another company may only use every few months. The biggest challenge
is that not every tool covers all the gaps; and that the more services and products responsible for
communicating with one another, the more opportunity for people or processes falling through the cracks.
Candidates need communication and special
care. Hiring teams need tools that help them
provide that without adding more frustration to
their already busy day. So far, the HR technology
industry has a continuously growing range of
solutions, but they aren’t always as efficient when
put together, even if it appears they should. There
are sourcing services, candidate engagement
tools and automated pre-employment
assessments, but there isn’t a lot of options for
those who want the simplicity of one solution that
does it all - and well.
Technology. All the tech we mentioned above exists in some form or another, whether
proprietary (your company has a homemade ATS), on-premise software, cloud or SaaS, and
various integrations.
Did You Know?
HR tech is a 3 billion dollar industry with
new innovations happening all the time.
Companies that aren’t exploring tech
options will fall behind but bleeding-edge
innovators risk becoming the guinea pigs
for untested products.
When one looks at the recruiting
technology stack of an enterprise
organization it is excessively deep and
wide in internal stakeholder reach.
Systems are frankensteined together,
one to fix the in-competences of the
other. Each require the manual effort of
a recruiter.
Ankit Somani
AllyO Co-Founder
19
So, today’s recruiters are faced with a seemingly impossible conundrum. If they try to
automate time-suck activities themselves, they risk embarrassing and frustrating blunders
that can impact candidate experience. If they try to tie together multiple systems, they
must overcome budget and time hurdles, as well as manage internal change struggles.
And if they ignore the coming wave of automation efficiencies, they’ll be left behind in the
talent wars and the increasing needs of sought-after candidates.
Overcoming Recruiting
& HR Challenges
SECTION 3
Talent acquisition leaders who invest in analytics and AI will have more success
scaling to meet their recruiting demands. Those that arm their teams with the
intelligence and automation they need are the ones who will win the war for talent.
Madeline Laurano
Aptitude Research
20
The only solution seems to be a platform that can manage all the automations and intelligence-focused
efficiencies the recruiting and hiring process needs. From answering candidate questions in a 24/7 world
to providing appointment options to hiring managers and candidates, recruiters are tasked with finding
technology that can cover all those needs without the hassle of stringing together various tools that have to
communicate with each other.
Assessing your recruiting and hiring challenges can be...well a challenge. But if you find that tactical activities
are taking up more than 20-40% of your time, it’s past time to find a way to automate that task and free up
your time for more strategic activities.
So what should you look for in an automation platform to transform your recruiting and hiring initiatives
and free your recruitment team to be more strategic and increase candidate experience?
• Help candidates apply and help your recruitment
team capture their information before they leave so
you can nurture them through the process. More
than a simple chatbot, this interactive feature is
proven to increase applications by 2-6x.
• Engage candidates to enter your talent pool at
all times.
• Screen and assess candidates for you, bubbling up
top contenders and offering alternatives to those
who aren’t a fit for their first-choice position.
• Schedule interviews for your hiring managers
and candidates effortlessly.
• Be mobile and use email, SMS and chat to ensure
your candidates can learn more at any time.
• Offer the ability to check in with new hires so you can
avoid early attrition in a tight labor market.
• Automate employee referrals so no potential
candidates fall through the cracks and employees
can find out how their referrals were processed.
21
Through recruitment automation and technology, AllyO provides significant ways to take care of crucial
elements throughout your hiring process.
Fortunately...
This Tech Exists
100% of employee referrals are processed with AllyO. Once each
referral is collected, AllyO connects back to referrals in a personalized
approach. AllyO will monitor and optimize your talent pipeline, engage
with talent to better understand job preferences through a mimic job
search, send reminders to advance qualified candidates through the
recruiting process, analyze your company’s DQ criteria and FAQs to make
the process more efficient, send personalized reminders to recruiters
and candidates on confirmation, rescheduling and cancellation of the
interview, collect candidate feedback based on the interview, present
conditional offers to qualified candidates through email and text, notify
candidates of decisions and conduct post-hire surveys.
100%
• AllyO conducts 85% of interviews and training.
• AllyO’s system automates 80% of talent
management where your talent pool is engaged and
invited to apply and update information. Once
their information is processed, AllyO will
conduct pre-screenings and assessments. AllyO’s
system will track and report KPIs, and share and
answer your company’s FAQs, routing them to the
most appropriate resources.
• 75% of candidate questions are automated through
AllyO’s AI, using your company’s FAQ and recruiter’s
responses. Throughout the process, AllyO will
continue to update the status of your ATS.
• 50% of internal communications are cut through
automated reminders for recruiters and
hiring managers.
• 30% of drug screens and background checks are
automated to notify the candidate and provide
their consent.
• AllyO can automate 20% of feedback from
hiring managers, regarding and notifying
candidates the next steps of the
hiring process.
• 20% of talent sourcing is conducted
through campaigns run by AllyO to help
target ideal prospects.
22
Using an automation
platform for recruitment...
...can reduce recruiter administration, increase candidate and
new hire engagement and speed up the process at which you
interview, screen and hire top talent in a highly competitive
environment. When you discuss a recruitment automation
platform with your colleagues, remember to let them know
you’ll be almost instantly seeing these benefits and reducing
costs, freeing up the budget to use elsewhere.
To learn more about how to automate your
entire recruitment process and use AI to win
the talent wars, contact us today.
End-to-end recruiting AI doesn’t have to be the impossible
dream. It’s closer than you think and more accessible and
affordable than you expect.
AI will augment HR, not replace it.
David Green
davidrgreen.com
allyo.com/scheduledemo
What is End-to-End Recruiting AI?
2
Table of Contents
Section 1: The 3 Pillars of End-to-End AI Platform
Section 2: Today’s Recruiting & HR Technology
Section 3: Overcoming Recruiting & HR Challenges
5
15
19
3
We’ve watched wave after wave of technology
crash on the shores of recruitment. First, we
brought job postings and resumes online to help
jobseekers and recruiters find each other faster
and easier. Then we observed the advent of
social media for recruitment and an increased
focus on candidate experience and CRM in
use by leading-edge companies in their talent
acquisition processes.
Looking back it’s clear that these increasingly
sophisticated technology trends created the perfect
environment for the advent of automation and then,
Artificial Intelligence in recruiting and hiring.
As companies (and the people within companies who
do the actual hiring) have gotten their heads around
the idea that we’re hiring people, they’ve adapted
their mindsets to marketing to candidates as though
they were consumers, which of course, they are.
Over the years...
Job postings
and resumes
appear online
Social media
for recruitment
arrives and an
increased focus
on candidate
experience
Recruitment
marketing
campaigns impact
on potential
pipelines
Big data has a
massive impact
on the candidate
and employee
data points
As employer brand became a fixture of articles,
conferences and entire platforms, companies from
small startups to large enterprise began measuring
the impact of recruitment marketing campaigns
on their potential pipelines. Then came big data
and its massive impact on the candidate and
employee data points HR had been collecting for
years, bringing with it new insights into hiring and
succession trends.
Like people, AI needs data, time,
training, feedback and performance
management – even more so. People
want to do a good job (the ones you
want to keep that is), Machines want
to do what you (or the data, so it better
be good) tell them.
Chris Havrilla
Deloitte
4
When someone is capable of being shown four additional pieces of clothing they might like after looking
at a certain shirt, they begin to expect the same sort of recommendation and predictive functionality in
their professional life. When a person can schedule their next hair appointment with a chatbot instead of
a receptionist only available between the hours of 9-5, they begin to anticipate interview scheduling will
be easier and available 24/7 with far fewer hurdles. As people meet soulmates via smartphone apps with
sophisticated matching technology, receive reminders and follow-ups on how to care for their pets, and
receive instant information about products...their expectations of what the job seeking and application
process change inherently.
Today, as we sit at a 10-year record low unemployment of 3.7%, a 10-year record high voluntary quit rate of
62% and over 7 million jobs available arming candidates with the power to choose, ensuring we meet the
expectations of candidates as they find their dream job is more important than ever before.
Artificial Intelligence has come to stay in the world of talent acquisition and staffing. And while we’ve heard
plenty of applications of AI as standalone benefits, fewer companies are exploring how AI can impact their
recruiting process from beginning to end. So, what is end to end AI recruiting?
Often, organizations look at recruiting and hiring in a very linear way: Source job seekers, recruit applicants,
interview candidates, hire talent and onboard new hires. While this process has worked, it doesn’t actually
provide a full scope approach to landing top talent. End-to-End Recruiting AI, however, bridges some of the
gaps traditional programs miss - gaps that weren’t even seen before now. Talent acquisition professionals,
new and tenured, might look at the above structure and wonder, “But what is missing?”
A 10-year record high
voluntary quit rate of 62%
A 10-year record low
unemployment rate
of 3.7%
In this eBook, we will:
• Explain the 3 pillars of an End-to-End AI Recruiting Platform
• Discuss how today’s recruiting and HR technology is and is not working
• Explore what companies can do to best meet their unique challenges
62%
3.7%
5
As we discussed in the introduction, recruiting today has changed. And it’s not just about
the advent of technology anymore. It’s about the people, the processes, the technology
AND the economic trends completely transforming how we recruit, how candidates
perceive our efforts and where we should put our more strategic effort. Again, our 10-year
record low unemployment of 3.7% and 10-year record high voluntary quit rate of 62% make
this an extremely challenging time to be a recruiter. In addition to a world-class employer
brand, a great candidate experience, a candidate-friendly ATS and/or CRM and massive
amounts of open positions, recruiters have to consider channels they never did in the past.
The 3 Pillars of End-to-End
AI Platform
SECTION 1
I started sourcing 10 and a half years ago in 2006, and have been hearing a robot
will take my job since then and we’ve all survived. It’s starting to become a reality
that certain parts of the job can be automated. I don’t think it’s a bad thing, I think
it’s a good thing. Recruiting and sourcing are very, very busy aspects of Talent
Acquisition, especially as sourcers who have to do a lot of scheduling and research.
Shannon Pritchett
SourceCon
6
For example, by 2020 the early career talent generation will make up nearly 50% of the workforce. If you
combine Millennials and Gen Z, they make up the majority of the workforce. 92% of early career talent owns
a smartphone and many companies are still not mobile-ready. In fact, the very definition of mobile-ready is
changing rapidly.
Back when candidates were plentiful, one-and-done autoresponders were enough to ensure a candidate
stayed in the process. Today, applicants want constant feedback throughout the hiring process and crave
reminders and tips to nurture them through to the interview. Candidates anticipate having all the information
right at their fingertips before, during and after the interview to make their decision.
When candidates are in short supply and retention numbers are getting lower by the day, re-apply
becomes an incredibly important metric. If you can continue to ensure a candidate feels valued throughout
their hiring process and even after they’ve been rejected from a particular role or decided against moving
further along in your process, you increase your talent pipeline by not excluding qualified candidates from it.
But, all the added responsibilities we’ve discussed that create a world-class talent acquisition process take
effort, people, and bandwidth. To personally shepherd people throughout an incredibly high-touch process
as we’ve described takes so much time it can strip hiring teams of strategic vision, assessment capabilities
and can be downright impossible when it comes to high-volume hiring. Let’s break down the three pillars of
recruiting to determine why they matter SO much.
Mobile Ready
Then and Now:
Mobile-ready used to mean your careers
site was accessible on a smartphone or
your application was easy to fill in from a
mobile device.
Today, even that’s not enough for in-
demand candidates. They want seamless
scheduling, lightning fast Q&A and easy to
digest information or they may just pass your
opportunity by. Candidates want all this and
they want it on their phones whenever they
feel like accessing it.
7
Candidate experience has been a constant drumbeat in the ears of recruiters and talent acquisition pros
since the mid-90s but it didn’t start mattering to executives en masse until crowdsourcing and company
reviews began to impact consumer brand.
The candidate experience is now a fundamental cornerstone
of recruiting, in short, because it cannot take place in the dark
corners anymore. A candidate who has a bad experience
will tell the entire world on Facebook. A candidate who has a
good experience will maybe tell a friend or two.
Candidate Experience: Candidate experience is the
reaction a job seeker has about an organization’s job
application process.
Candidate Experience & Engagement:
The Difference
The one thing we measure is
the potential business impact
of how candidates are treated.
If candidates are treated
fairly, communicated with,
and given closure, 64% of the
time they will apply again,
refer others, and buy your stuff.
43% of candidates who have a
bad experience will sever that
relationship. This is significant
for a consumer-based business.
Kevin Grossman
The Talent Board
27% of employers only
ask for feedback after the
candidates are hired
26% of candidates’ top
complaint is the process
took too long
52% of candidates
were still waiting for a
response after 3 months
46% of candidates
would sever a business
relationship due to a poor
candidate experience
27%
26%
52%
46%
8
There are several things that best-in-class companies do to ensure their
candidate experience is top notch.
These high-level strategic concepts can be broken into simple, tactical things
companies can do to ensure they provide great candidate experience:
Winners of the CandE Awards demonstrate these best practices:
• Listen and communicate more often.
• Set clear expectations about the recruiting process from pre-application to onboarding
for candidates.
• Hold themselves more accountable for candidate experience and talent acquisition
performance while measuring it regularly and consistently.
• Be perceived by candidates as having a fairer process (e.g., candidates believe they
have been able to share why their knowledge, skills and experience deserves
consideration for the jobs to which they have applied).
• SMS texts for open positions. Reaching candidates in real-time ensures they see your
opportunities first. Capturing their mobile number can help fill out applications steadily, giving
applicant profiles a more comprehensive view.
• Easy, short, mobile-friendly applications through conversation. Candidates want to be able
to quickly and easily fill out applications from mobile devices. If your applications are difficult or
frustrating, they may abandon the opportunity.
• Accessibility to a company representative. Today’s jobseekers can afford to be choosy, so
provide them with the option to find answers to their burning questions. Salary parameters,
skills and qualifications, and general interview questions can be provided by a company
representative and the more availability, the better.
• Transparency and reminders for next steps. Jobseekers are rarely applying for just one job.
Make your process stand out by offering all the information they need to be successful in their
interview, from scheduling ease to reminders about what to bring to the interview.
• Scheduling when they’re available. Candidates these days are almost ALL passive candidates.
They need convenient times to speak with interviewers and those times are almost never mid
afternoon or morning.
9
• Process/Status Updates, even if they’re a “no”. Communication has moved beyond auto-
responders and letting applicants know they haven’t proceeded to the next stage is a must-do,
not simply a nice to have. If you leave your candidates hanging, your brand will suffer.
• Post-Application/Interview Feedback. When hiring managers and recruiters take the time to
coach candidates via post-interview or post-application feedback, they do two favors for the
price of one. First, they give the jobseeker valuable, critical feedback to apply to their job search
and second, they expand their talent pool by keeping the door open for the candidate to come
back in the future.
• Opportunities to learn about the office environment or meet potential teammates. When
companies truly plan to invest in their employees, they give them the opportunity to understand
the culture and their future team during the hiring process.
•
Introduction to company policies (for Diversity & Inclusion purposes).
While candidate experience is an extremely important part of recruiting today, it is not the only element
that needs to be examined. In fact, while candidate experience can often be conflated with applicant
experience, it’s more often confused with candidate engagement, which is actually a very different
thing altogether.
Candidate engagement is the process and measurement of continually communicating with your candidate
and how they respond to you in kind. In the quest for candidate experience, candidate engagement can be
overlooked. However, automation can be super helpful in keeping your candidates engaged and focused
on opportunities with your company.
This step, though it might seem tedious, is helpful for hiring teams too. These elements give hiring teams
the chance to get to know the person they’re considering too. Of course, these steps are still tedious and
that’s why the next section, Automation, is a critical pillar to recruiting.
It’s really in the context of how does
it help the recruiter do his or her job
– more efficiently, more productively,
more satisfyingly. It’s only in that
context that efforts to digitize
become important.
Gerry Crispin
CareerXroads
10
Recruiters and hiring managers manage a lot of repetitive tasks when recruiting. These tasks are often time
killers but necessary in order to bring top talent into the organization. While many recruiters work to create
templates and processes that cut time, these concepts can cause embarrassing and affect candidate
experience. For example, have you ever copy and pasted the phrase, “Dear Name,”? And then sent it...to the
candidate who is not known by “Name”?
That’s why automation tools can be helpful to hiring teams.
The most obvious place that we can think about automation is in repetitive tasks. In the recruiting world -
this can take place in the form of outreach to candidates, sending reminders, or even scheduling.
In fact, automation can go further given the power of conversational AI. By gathering data through a text
conversation, recruiters needs to phone screen candidates can be reduced. In fact, candidates can be
tiered/ranked before a recruiter even sees them. It is important to note that this automated conversation
means that the candidate still has a unified, and personal experience. Conversational AI is able to reach out
and call the candidate by name while automating all the scheduling needs for further rounds of interviews.
Automation
Recruiting Funnel
11% visitors to applicants
59 average number of applicants
per open requisition
12% applications to interviewees
17% interviews to offer
89% offers to hire
0.2% top-bottom
43 average time-to-hire (days)
Career Website
Visitors
1
2
4
3
5
Applications
Interviews
Offers
Hires
Employer
Branding
Candidate
Experience
Sourcing
Insights
Candidate
Selection
11
While conversational AI maintains a personal
conversation by answering questions based on user’s
requests, it also scales more effectively than a single
recruiter. It can maintain hundreds of conversations
without mixing candidates up and showing them
jobs specific to their requests; by location, by job
type, or even by jobs the candidate is qualified for.
Conversational AI remains unbiased and as attentive
to the hundredth candidate as the first. It is able to
adapt to questions being asked at any point in the
conversation (whether answerable or not). In addition,
conversational AI compiles all this information to
provide recruiters and hiring managers a concise view
into a conversation the candidate has had with a digital
recruiter. The candidate has a perception of a single
point of contact helping provide them all needed
information and arranging a conversation with the next
round. This automation saves hundreds of hours of
repetitive and administrative tasks.
Today, employers are constantly looking for new
technology to increase productivity and improve the
candidate experience. That’s why many recruiters have
turned to AI to help change the way that recruiting
is being done, especially through conversational
AI. Through traditional recruitment methods, once
recruiters actively pursued candidates, they had to
begin the tedious legwork of screening candidates
and scheduling interviews, making it hard for them to
engage with candidates and assist them throughout
the process. With conversational AI, recruiters are
able to automate administrative tasks by capturing
and screening candidates, and scheduling interviews
and sending reminders. By automating tedious
administrative tasks, recruiters are able to better
source and engage with candidates, resulting in
finding the best ones that will enhance their company.
It creates a continuous stream of conversation
between you and your candidate throughout their
entire process.
How does it work?
When interaction occurs, Conversational AI
operates through a system or machine that
helps humans speak to a system in a way that
mimics how they would normally communicate
with another person in real time. Conversational
AI humanizes the recruiting process by
implementing virtual recruiters who are available
24/7 to respond to questions that the candidate
may have while guiding them through the entire
process. It is redefining the way recruiters and
candidates view the recruiting process while
facilitating better hiring decisions and creating
a positive and efficient process for both hiring
teams and candidates.
12
30
Popular Recruiting Coordination
Activities, and How AllyO Automates It
100%
85%
AllyO collects employee referrals and reaches out to referrals over
text and email in a personalized way.
AllyO gathers intelligence on which talent sources (e.g. LinkedIn, career
fairs) make candidates go further in the interview process. AllyO shares
with recruiting advertising team which job ads to discontinue vs
double down.
Collect referrals from employees
Analyze capture conversion by source and
requisition, to monitor and optimize talent pipeline
by requisition
AllyO can send ATS status based communication/engagement.
Sending reminders and nudging candidates
through the recruiting process
AllyO sends personalized reminders to both sides allowing them to
confirm / reschedule / cancel.
AllyO can gather custom input from hiring manager and extend offer to
candidate for approval over email and text.
AllyO conducts post-hire surveys.
Interview reminders (both sides), tips,
rescheduling/cancelling
Presenting conditional offer
Checking in post hire to validate happiness
AllyO scrapes and mimics job search criteria on career portal
(similar filters).
Engage with talent to understand
preferences and present relevant jobs
AllyO provides insights on how to optimize the efficiency of
talent conversion.
FAQs
Analyzing common DQ criteria and FAQs to make
the process more efficient
AllyO collects feedback from candidates and shares with HR Leadership.
Collecting interview feedback from candidates
AllyO can send ATS status based communication / engagement.
Notifying talent of decision
85%
80%
50%
75%
AllyO scheduler covers 85% of use cases.
AllyO conducts requisition specific pre-screening and assessments,
stronger in objective screening.
AllyO can update the status of the ATS based on the conversation,
attach conversation and docs and notate any disposition codes, etc.
AllyO answers most FAQs, routes them to appropriate resources and
learns from recruiter how to answer others.
AllyO can gather custom input from hiring manager and extend offer to
candidate for approval over email and text.
AllyO conducts post-hire surveys.
Scheduling trainings
Pre-screening talent
Keeping ATS updated
Serving as an employee hotline
Checking in post hire to validate happiness
AllyO scheduler covers 85% of use cases.
AllyO engages with talent pool to invite them to apply, update
preferences and resume.
AllyO checks in with hiring managers asking what roles they want to
hire for this week, sharing current status of reqs they’re assigned to.
AllyO answers most FAQs and learns from recruiters on how to
answer others.
AllyO analyzes and shares analytics that can be customized by
customer for what is strategically valuable for them.
Scheduling interviews (of all kinds)
Reach out to talent pool
Asking/responding to hiring managers on what
roles they have open
Answering candidate questions
Tracking and reporting recruiting KPIs by req
(time at each stage, interview to hire, pipeline health…)
AllyO can send ATS status based communication / engagement.
Notifying talent of decision
30
Popular Recruit
C ordination Activities, and How AllyO Automates It
13
30
Popular Recruiting Coordination Activities, and How AllyO Automates It
50%
25%
30%
20%
0%
75%
AllyO can provide the link to get consent and notify internal contact to
initiate drug screen and background check.
AllyO can run campaigns to target prospects.
AllyO scrapes job reqs on ATS and application forms to automatically
generate questions.
AllyO can update the status of the ATS based on the conversation,
attach conversation and docs and notate any disposition codes, etc.
Getting drug screen & background check consent
Proactively source talent
Understanding qualifications before sharing
candidates with them, including talking with
hiring managers
Keeping ATS updated
AllyO checks in with hiring managers asking what roles they want to
hire for this week, sharing current status of reqs they’re assigned to.
AllyO collects next step from Interviewer but not detailed feedback yet.
AllyO answers most FAQs and learns from recruiters on how to
answer others.
AllyO can send out a pre-scripted list, but not use human like
intelligence to customize it.
Asking/responding to hiring managers on what
roles they have open
Collecting feedback from hiring manager and
notifying candidate of next step
Answering candidate questions
Sending checklist for onboarding
AllyO does not push out job ads to job boards and social media.
Post advertisements to source talent
AllyO does not push out job ads to job boards and social media.
Post job requisitions
20%
0%
AllyO can run campaigns to target prospects.
Proactively source talent
AllyO collects next step from Interviewer but not detailed feedback yet.
Collecting feedback from hiring manager and
notifying candidate of next step
AllyO does not push out job ads to job boards and social media.
Post advertisements to source talent
AllyO does not conduct these.
AllyO being a software is better served for at-scale applications,
than one time development and deployments.
Conducting drug screen & background check
Custom / on time, recruiting coordination requests
AllyO does not push out job ads to job boards and social media.
Post job requisitions
AllyO can only conduct programmed negotiations.
Negotiating offer
AllyO does not answer specific, uncommon questions.
Answering specific questions
www.allyo.com | hello@wallyo.com
linkedin.com/company/allyo | @ApplywithAllyO
Contact Us
Candidates are more receptive to authentic
communication, even if it’s automated because
many HR and recruiting folk fear candidates are
frustrated by obvious automation.
Tools and processes involving AI
will proliferate and as they do, jobs
will evolve. I think ‘Robot Process
Automation’ is the next big thing,
which means everything that can be
automated will be automated.
Jim Stroud
JimStroud.com
14
Automation is just the beginning of successful
intervention of tech in the recruiting process. As
machine learning and natural language processing
continue to advance, artificial intelligence is
becoming the main focus. Altogether, it’s changing
the way we work by altering the recruiting process
to make it easier and quicker. AI alleviates the
stress out of mundane tasks for recruiters and hiring
managers by automating many of responsibilities
that are time-consuming, resulting in a faster more
efficient approach for companies to employ as part
of their HR efforts.
Much of what we use today is very young
automation and AI tech, however, it can still provide
valuable recruitment insights and make recruiter’s
decisions better informed.
Scheduling
Pre-screening
Assessments
Predictive Analytics
HR Data for Process Development
Here are some ways simple automation,
like chatbots, relate to various stages of the
recruitment process.
Intelligence
Many businesses require AI to be integrated into
their process in order to create a more efficient
system. Through all the opportunities and
efficiencies for us to generate data in tremendous
amounts, nothing seems impossible. AI allows you
to filter out and assess massive amounts of data
based on candidates skills through their resumes
and social media profiles into information that is
easily digestible, helping recruiters match the right
opportunities with the right people. It can cut out
the bias and risky decision-making to pinpoint the
best candidates while enabling recruiters to focus
more of their efforts on where they can do the most
good. In the end, you’ll gain valuable insights and
data that can set you apart from your competition.
The work used to be the software.
Today, the work is moving away
from your desk, doing things, and
creating value.
John Sumser
HR Examiner
15
Despite all the advances we’ve made so far in recruitment and talent acquisition, we still
see serious gaps. Today’s tech is not meeting the needs of talent acquisition.
First let’s talk about the types of technology and services available for each step of the
recruiting, interviewing and hiring process and the features that help support them.
Today’s Recruiting & HR Technology
SECTION 2
• Employee referral programs source quality candidates which help recruiting teams and
provide candidates an easier way to enter a company’s process.
• Referral programs with rewards boost engagement and encourage employees to
participate in the future which means more fit candidates.
• Company Profiles on job board/aggregator sites offer candidates a peek inside the
company and help answer FAQs for interested prospects.
• Sourcing engines can bubble up candidates who may not surface in a traditional ob
board search, i.e. passive candidates.
• ATS or Applicant Tracking Systems can help recruiters and TA pros search their own
database and even potentially hire last-round candidates.
• Candidate Engagement Platforms or CRM can help recruiters stay in touch with various
candidates and nurture applicants and referrals until they have an open position that
fits their skills and qualifications.
16
Recruiting has been the most impacted to date simply because of the high volume
of candidates relative to open jobs. Glassdoor data says that the average job gets
about 250 applicants, which creates a lot of opportunity to automate and improve
the process. I’ve also seen great strides in talent management and learning as well.
Ben Eubanks
Lighthouse
The list can go on and on...There are hundreds, maybe thousands of disparate technology that can be
used to create the perfect recruitment marketing and automation stack. But how feasible is it to blend
the best of all these tools into one company or one company recruitment process?
Many businesses are still on the fence when it
comes to adopting an AI recruiter. Many concerns
have stemmed from the lack of knowledge
and consultation about what an AI recruiter is,
how it works, and its alignment and investment
among stakeholders.
The trick to finding the right process is to streamline.
Take some time to assess and determine how
an AI recruiting technology can improve your
quality of hire. Consider and adapt best practices
to help manage the implementation process so
that you can have the best-in-class AI recruitment
process that increases recruiter productivity and
candidate experience.
Tech Pricing and
Implementation
Structures
17
Cost Efficiency. If there are high inefficiencies in your hiring process wasted time and
resources can directly affect a higher cost-per-hire and corporate pressure to keep costs
down. With an implementation in AI recruiting software, you don’t have to worry about
spending large amounts of money sourcing and hiring the wrong candidates. You are able to
track time to hire metrics, but also improve every step in your process to make sure you are
getting every bit of information of the candidates you bring in and the information you put
out. As the software continues to apply valuable tools, your company can use your time and
hiring budgets in the right way, helping you to recruit smarter and faster.
Align Your Business. Using an AI recruiter can solve and pinpoint many problems that
occur throughout recruiting. Instead of struggling to determine the exact problem recruiters
are trying to solve, and AI recruiter assesses your organization and allows you to measure
specific performance metrics that need to be targeted. This provides recruiters a clear
baseline of where to improve before sourcing candidates.
Plan, Measure and Optimize. Adapting recruitment technology can provide recruiters
a ongoing opportunity of a continuous and seamless recruitment process. With multiple
positions throughout hiring teams and recruiters, it’s beneficial to assign leads at the
beginning of the implementation process. Leads will delegate multiple training opportunities
among other recruiters and hiring teams and self-serve tools such as demos and FAQ’s
on how to source, find and hire so that all teams can maneuver easily during the use of AI
recruiting technology.
Our challenge isn’t so much the end of work. Our challenge is
the transition. When a technology automates part of a job, the
reengineering will be the challenge going forward, at the task and
occupational level, the industry and firm level and at the societal level.
Erik Brynjolfsson
18
Services. While not strictly technology, recruitment admins, copywriters for your job ads and
researchers who comb the web for the right next hire are all services many companies use
in the war for talent.
If you are using AI to help make your recruiting process more efficiently, chances are you have a blend of
technologies you’re using already in order to keep up with today’s fast-paced talent acquisition landscape.
The HR tech space can be noisy and full of options, however, not every solution works for every organization.
What one company needs most, another company may only use every few months. The biggest challenge
is that not every tool covers all the gaps; and that the more services and products responsible for
communicating with one another, the more opportunity for people or processes falling through the cracks.
Candidates need communication and special
care. Hiring teams need tools that help them
provide that without adding more frustration to
their already busy day. So far, the HR technology
industry has a continuously growing range of
solutions, but they aren’t always as efficient when
put together, even if it appears they should. There
are sourcing services, candidate engagement
tools and automated pre-employment
assessments, but there isn’t a lot of options for
those who want the simplicity of one solution that
does it all - and well.
Technology. All the tech we mentioned above exists in some form or another, whether
proprietary (your company has a homemade ATS), on-premise software, cloud or SaaS, and
various integrations.
Did You Know?
HR tech is a 3 billion dollar industry with
new innovations happening all the time.
Companies that aren’t exploring tech
options will fall behind but bleeding-edge
innovators risk becoming the guinea pigs
for untested products.
When one looks at the recruiting
technology stack of an enterprise
organization it is excessively deep and
wide in internal stakeholder reach.
Systems are frankensteined together,
one to fix the in-competences of the
other. Each require the manual effort of
a recruiter.
Ankit Somani
AllyO Co-Founder
19
So, today’s recruiters are faced with a seemingly impossible conundrum. If they try to
automate time-suck activities themselves, they risk embarrassing and frustrating blunders
that can impact candidate experience. If they try to tie together multiple systems, they
must overcome budget and time hurdles, as well as manage internal change struggles.
And if they ignore the coming wave of automation efficiencies, they’ll be left behind in the
talent wars and the increasing needs of sought-after candidates.
Overcoming Recruiting
& HR Challenges
SECTION 3
Talent acquisition leaders who invest in analytics and AI will have more success
scaling to meet their recruiting demands. Those that arm their teams with the
intelligence and automation they need are the ones who will win the war for talent.
Madeline Laurano
Aptitude Research
20
The only solution seems to be a platform that can manage all the automations and intelligence-focused
efficiencies the recruiting and hiring process needs. From answering candidate questions in a 24/7 world
to providing appointment options to hiring managers and candidates, recruiters are tasked with finding
technology that can cover all those needs without the hassle of stringing together various tools that have to
communicate with each other.
Assessing your recruiting and hiring challenges can be...well a challenge. But if you find that tactical activities
are taking up more than 20-40% of your time, it’s past time to find a way to automate that task and free up
your time for more strategic activities.
So what should you look for in an automation platform to transform your recruiting and hiring initiatives
and free your recruitment team to be more strategic and increase candidate experience?
• Help candidates apply and help your recruitment
team capture their information before they leave so
you can nurture them through the process. More
than a simple chatbot, this interactive feature is
proven to increase applications by 2-6x.
• Engage candidates to enter your talent pool at
all times.
• Screen and assess candidates for you, bubbling up
top contenders and offering alternatives to those
who aren’t a fit for their first-choice position.
• Schedule interviews for your hiring managers
and candidates effortlessly.
• Be mobile and use email, SMS and chat to ensure
your candidates can learn more at any time.
• Offer the ability to check in with new hires so you can
avoid early attrition in a tight labor market.
• Automate employee referrals so no potential
candidates fall through the cracks and employees
can find out how their referrals were processed.
21
Through recruitment automation and technology, AllyO provides significant ways to take care of crucial
elements throughout your hiring process.
Fortunately...
This Tech Exists
100% of employee referrals are processed with AllyO. Once each
referral is collected, AllyO connects back to referrals in a personalized
approach. AllyO will monitor and optimize your talent pipeline, engage
with talent to better understand job preferences through a mimic job
search, send reminders to advance qualified candidates through the
recruiting process, analyze your company’s DQ criteria and FAQs to make
the process more efficient, send personalized reminders to recruiters
and candidates on confirmation, rescheduling and cancellation of the
interview, collect candidate feedback based on the interview, present
conditional offers to qualified candidates through email and text, notify
candidates of decisions and conduct post-hire surveys.
100%
• AllyO conducts 85% of interviews and training.
• AllyO’s system automates 80% of talent
management where your talent pool is engaged and
invited to apply and update information. Once
their information is processed, AllyO will
conduct pre-screenings and assessments. AllyO’s
system will track and report KPIs, and share and
answer your company’s FAQs, routing them to the
most appropriate resources.
• 75% of candidate questions are automated through
AllyO’s AI, using your company’s FAQ and recruiter’s
responses. Throughout the process, AllyO will
continue to update the status of your ATS.
• 50% of internal communications are cut through
automated reminders for recruiters and
hiring managers.
• 30% of drug screens and background checks are
automated to notify the candidate and provide
their consent.
• AllyO can automate 20% of feedback from
hiring managers, regarding and notifying
candidates the next steps of the
hiring process.
• 20% of talent sourcing is conducted
through campaigns run by AllyO to help
target ideal prospects.
22
Using an automation
platform for recruitment...
...can reduce recruiter administration, increase candidate and
new hire engagement and speed up the process at which you
interview, screen and hire top talent in a highly competitive
environment. When you discuss a recruitment automation
platform with your colleagues, remember to let them know
you’ll be almost instantly seeing these benefits and reducing
costs, freeing up the budget to use elsewhere.
To learn more about how to automate your
entire recruitment process and use AI to win
the talent wars, contact us today.
End-to-end recruiting AI doesn’t have to be the impossible
dream. It’s closer than you think and more accessible and
affordable than you expect.
AI will augment HR, not replace it.
David Green
davidrgreen.com
allyo.com/scheduledemo