Boost customer retention and drive repeat sales with the MageAnts Magento 2 Follow Up Email Extension. This powerful tool allows you to automate and personalize follow-up emails, keeping your customers engaged and informed.
Key Features:
Automated Emails: Schedule and send automated follow-up emails based on customer actions like purchases, abandoned carts, or registrations.
Customizable Templates: Create personalized email templates to match your brand’s voice and style.
Advanced Segmentation: Target specific customer groups with tailored messages to enhance relevance and effectiveness.
Detailed Analytics: Track the performance of your follow-up campaigns with comprehensive reports and analytics.
Easy Integration: Seamlessly integrate with your existing Magento 2 store and other marketing tools.
Upgrade your Magento 2 store with the MageAnts Follow Up Email Extension to enhance customer relationships and increase sales. Keep your customers engaged and coming back with timely, relevant follow-up emails.
About MageAntsStore
MageAnts is your trusted partner of Magento Custom Development & Hyvä theme development solutions provider. Put your trust in us to create an online presence for you. Let us bring you into the digital age to embark on an incredible journey. Enhance your Magento store with our Magento 2 extensions & extend store functionality.
Followup email – magento 2
USER MANUAL
Supported Version: 2.0, 2.1, 2.2, 2.3
www.mageants.com support@mageants.com 1
Table Of Contents
Preface ......................................……………………………………......3
Installation...................................………………………………………..4
Option 1: Magento 2 install extension using COMMAND LINE .........…………..…..4
Option 2: Magento 2 install extension manually ………………………………….......5
Backend Example ………………………………………………………...……...6
Extension configuration………………………………………………………...6
Follow Up Email Create/ edit…………………………………………………..10
www.mageants.com support@mageants.com 2
Preface:
Abandoned Cart
- A best way to increase sales is reminding to customer that you have left
something in your cart and you can still do checkout . you can offer special
discounts oncart to attract customer for completing order.
Order Status Changed
- in communication with customer even after placing an order . Followup
withcustomer based on their order status like remind them for failed
payment , or their orderhas been shipped and ask customer for review the
product after using the product couple of weeks.
Customer Registration
- Don't make you customer ideal by registering them in your store , inspire
them to buy something using different offers and suggestion , ask them any
help required to order.
New Subscription
- Followup unsubscribe customer and inspire them to subscribe by giving
promotional offers and attractive contents.
Last Customer Activity
- Follow up your customer having not placed order for long time , remind
them its been long since you haven't visited the store , here is new promo
tional products and collection you might like , offer them discounts and at
tract them.
Customer Birthday
- Its nice if some one takes cares , care about your customer and good things
will come back to you , send greeting emails for their birthday and they will
remember the store your products
www.mageants.com support@mageants.com 3
Installation:
There are two ways of installing extension in magento2.
1) Using COMMAND LINE.
2) Manually install extension.
Option 1: Magento 2 install extension using COMMAND LINE (Recommended).
Follow below steps to install extension from the command line.
Step 1: Download the extension and unzip it.
Step 2: Upload it to code directory in your magento installation’s app directory.
If code directory does not exists then create.
Step 3: Disable the cache under System → Cache Management.
Step 4: Enter the following at the command line:
php bin/magento setup:upgrade
php bin/magento setup:static-content:deploy
Step 5: Once you complete above steps log out and log in back to the admin
panel and switch to Stores → Configuration → Mageants → Follow up
email. The module will be displayed in the admin panel.
www.mageants.com support@mageants.com 4
Option 2: Magento 2 install extension manually.
Step 1: Download the extension and unzip it.
Step 2: Upload it to code directory in your magento installation’s app directory.
If code directory does not exists then create.
Step 3: Disable the cache under System → Cache Management Edit
app/etc/config.php file and add one line code: ‘Mageants_Followupemail’
→ 1
Step 4: Disable the cache under System → Cache Management
Step 5: Once you complete above steps log out and log in back to the
admin panel and switch to Stores → Configuration → Mageants →
Followupemail, the module will be displayed in the admin panel.
www.mageants.com support@mageants.com 5
Backend Example:
After Installation of Extension login to magento admin panel
to set configuration of the extension.
Extension Configuration:
Store → Configuration → Mageants → Follow Up Email
www.mageants.com support@mageants.com 6
Marketing→ Follow Up Email → Email Follow
There you can manage all follow up emails. You can create
,edit or delete Follow up email from here,
Menu :
www.mageants.com support@mageants.com 7
Follow Up Email Cron Note :
Follow Up Email Listing :
www.mageants.com support@mageants.com 8
www.mageants.com support@mageants.com 9
Follow Up Email Create/ edit :
General Information Tab
Email Details Tab :
www.mageants.com support@mageants.com 10
Condition Tab :
www.mageants.com support@mageants.com 11
Thank you!
you have any questions or feature suggestions, please contact us at:
https://www.mageants.com/contact-us.html
Your feedback is absolutely welcome!
www.mageants.com support@mageants.com 12